I received a phone call/email from someone saying my computer was infected with a virus

I received a phone call/email from someone saying my computer was infected with a virus and they could assist me with removing it- is this legit?


Steven
Microsoft Answers Support Engineer
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Answer
Answer

No, it is not.

Cybercriminals might call you in an attempt to seize control of your computer and valuable personal information.

Hang up and please read the following article:

Don’t fall for phony phone tech support

*Microsoft will not make unsolicited calls to help you with your computer

 

 


Lisa
Microsoft Answers Support Engineer
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Last updated August 30, 2020 Views 23,517 Applies to: