Question

Q: I have My Web Search-Smiley Central- can't get rid of it. Please help!

I tried to uninstall or delete but it won't go away. Everything is running so slow since I wrongly got it.  

Answer

A:

Hi,

You do not really want MyWebSearch Toolbar as it has malware associated with it.

M3PLUGIN.DLL, Information
http://www.bleepingcomputer.com/startups/M3PLUGIN.DLL-23933.html

How to Get Rid of the Mywebsearch Toolbar
http://www.ehow.com/how_4780067_rid-mywebsearch-toolbar.html

Fun Web Products "My Web Search" Removal Instructions and Help
http://www.pchell.com/support/mywebsearch.shtml

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Make sure its gone and IE and system are clean :

IE - Tools - Internet Options - Advanced Tab - click Restore then click Reset - Apply / OK

IE - Tools - Internet Options - Security Tab -  click reset all zones to default - Apply / OK

Close and Restart IE

IE - Tools - Manage Addons (for sure disable SSV2 if it is there, this is no longer needed but Java still installs it
and it causes issues - you ever update Java go back in and disable it again.) Look for other possible problems.

Windows Defender - Tools - Software Explorer - look for issues with programs that do not look right. Permitted
are usually OK and "not permitted" are not always bad. If in doubt about a program ask about it here.

Could be a BHO - BHOremover - Free - standalone program, needs no install, download and run - not all
are bad however some can cause your issue (Toolbars are BHO's).
http://securityxploded.com/bhoremover.php

Startup Programs
http://www.vistax64.com/tutorials/79612-startup-programs-enable-disable.html

Also get Malwarebytes - free - use as scanner only.

http://www.malwarebytes.org/

Run the Microsoft Malicious Removal Tool

Start - type in Search box -> MRT  find at top of list - Right Click on it - RUN AS ADMIN.

You should be getting this tool and its updates via Windows Updated - if needed you can download it here.

Download - SAVE - go to where you out it - Right Click on it - RUN AS ADMIN
(Then run MRT as above.)

Microsoft Malicious Removal Tool
http://www.microsoft.com/downloads/details.aspx?FamilyID=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

also install Prevx

Prevx - Home - Free - small, fast, exceptional CLOUD protection, works with other security programs. This is
a scanner only, VERY EFFECTIVE, if it finds something come back here or use Google to see how to remove. 
http://www.prevx.com/

PCmag - Prevx - Editor's Choice
http://www.pcmag.com/article2/0,2817,2346862,00.asp


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Try these to clear corruption and repair/replace damaged/missing system files.

Run DiskCleanup - Start - All Programs - Accessories - System Tools - Disk Cleanup

Start - type in Search box -  COMMAND   find at top of list -  RIGHT CLICK  -  RUN AS ADMIN

sfc /scannow

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.microsoft.com/kb/928228


Then run checkdisk - schedule it to run at next start and then Apply OK your way out then restart.

How to Run Check Disk at Startup in Vista
http://www.vistax64.com/tutorials/67612-check-disk-chkdsk.html

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Start - in search box type ->    command

at top of list find COMMAND - RIGHT CLICK on it - RUN AS ADMIN

Type the following commands (or copy and paste one at a time), each followed by pressing enter.

ipconfig /flushdns

nbtstat -R

nbtstat -RR

netsh int reset all

netsh int ip reset

netsh winsock reset

REBOOT

That resets your TCP/IP stack

Hope this helps.


Rob - Bicycle - Mark Twain said it right.
Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

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Question Info

Views: 4,477 Last updated: March 25, 2018 Applies to: