Okay, I have a 32 bit Acer Aspire Timeline with Vista sp2. This is a rental until I get my return on school funds. As we are renting this computer, they have installed some kind of program from Microsoft that allows them to control the computer remotely, or so they say. This has been a recent addition to their computers and so far there have been nothing but complaints about the functionality of the comps since. We have tried to locate the program in the uninstall menu without any luck. We have found a few things in the processes, the C:\Windows\System32\wbem\unsecapp.exe being what we thought most likely. Users and Administrators have next to no permission for use, but someone, or something titled Trusted Installer has FULL capabilities. Would you please tell us exactly what this is and what its for. We just want the computer to run right and figure if we find that this IS the program in question, we can kill the process and enjoy better performance from the PC. Whatever the program is, you can't even make a default backup of the computer, though it keeps trying. Please help us out. Just dont feel like waiting four more months to pay it off, as its causing problems with functionality and this is a school computer. Thanks guys.