Can't download files from page

I am running Microsoft Vista Business.  I can't update my computer via Windows update. It gives me the error Windows Update 80244019. 

Also, whenever I try to download a file from the Microsoft download page, it kicks me to When I tried to download: It gave me the following message:

Though the site seems valid, the browser was unable to establish a connection.

    * Could the site be temporarily unavailable? Try again later.
    * Are you unable to browse other sites?  Check the computer's network connection.
    * Is your computer or network protected by a firewall or proxy? Incorrect settings can interfere with Web browsing.

I have tried to attempt to access this web page using Internet Explorer 8 beta 2, Firefox 3, and Opera 9.62 with all the same results.  I have had no problems with other websites, than this one and the Norton website.

I can access these pages with my laptop that shares the same network, so I was able to access and download the malware software and get it to my desktop with the problems, and it found a virus/trojan horse.

Any help would be greatly appreciated.  I have been trying to figure this out for 3 days searching the internet.



Question Info

Last updated August 13, 2019 Views 8,644 Applies to:
Can you please download, install and run HiJack This.

Post up your log here.  I have experience reading these logs and will be able to tell you if you are inded infected and steps to take to help clean the system of the infection.
~Alex T.~Windows Desktop Experience MVP~
Irrelevant by choice

1 person was helped by this reply


Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.