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wmp 11 crashes when trying to play avi files

wmp 11 crashes when trying to play avi files (windows xp) wmp 10 plays them so files are good. **** v2.70a claims codec are present and will render the avi file

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Hi cavewoman,

1. Do you get any error messages?

 

Step 1:

You may follow the steps mentioned in the article below which addresses similar issue

You receive an error message when you try to play an .avi file in Windows Media Player

http://support.microsoft.com/kb/279242/en-us

 

Step 2:

Register DLL files

a. Close Window Media Player and any other windows.

b. Click Start, All Programs, Accessories.

c. Click on "Command Prompt" and

d. Type the following commands and press Enter after each line.

REGSVR32 JSCRIPT.DLL

REGSVR32 VBSCRIPT.DLL

REGSVR32 WMP.DLL

e. Exit the command prompt and check.

Hope this information is helpful.

 

Praseetha K
Microsoft Answers Support Engineer
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Which audio and video codec does GSpot report as being used in the files?

Please post the technical details of the crash here. Open the Start menu, type event in the Search box, and click  Event Viewer .

In Event Viewer, go to  Windows Logs -  Application , and look for Error in that list, there should be two for the latest crash. Double-click both these events and copy/paste their description into your post.

Tim De Baets
http://www.bm-productions.tk
Tim De Baets
https://bmproductions.fixnum.org

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The only error message is media player11 must close "We are sorry....." send report to microsoft. I sent it several times. :) At this time I have rolled back to wmp10 and the avi file plays fine. After rolling back to wmp10 windows up date wants to reinstall KB2378111 and KB973540 and if I let it reinstall those two updates it will kill avi on wmp10. I click on the avi file and wmp10 opens and dissappears. Gspot reports codec: MJPEG  Name: Motion JPEG If I uninstall the two updates it will it will mess the wmp10 program up (skin appearance) and it still not play avi. So I did a restore and refused those two updates.

If you really want to help me trouble shoot my wmp11 avi problem I will reinstall wmp11 and we can go from there. Waiting your reply

The Cavewoman

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Hi Praseetha K
I reinstalled wmp11 from windows update site and the update kb'S. Here is the error report that windows makes to send to Microsoft.  Greek to me but maybe it will tell you something.

<?xml version="1.0" encoding="UTF-16"?>

<DATABASE>

<EXE NAME="wmplayer.exe" FILTER="GRABMI_FILTER_PRIVACY">

<MATCHING_FILE NAME="custsat.dll" SIZE="28672" CHECKSUM="0xA3A3A810" BIN_FILE_VERSION="1.0.18.1900" BIN_PRODUCT_VERSION="1.0.18.1900" PRODUCT_VERSION="1.00.0018.1900" FILE_DESCRIPTION="custsat" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft(R) CustSat DLL" FILE_VERSION="1.00.0018.1900 (xpsp.040420-1835)" ORIGINAL_FILENAME="custsat.dll" INTERNAL_NAME="custsat" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0xE989" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="1.0.18.1900" UPTO_BIN_PRODUCT_VERSION="1.0.18.1900" LINK_DATE="04/21/2004 04:17:56" UPTO_LINK_DATE="04/21/2004 04:17:56" VER_LANGUAGE="English (United States) [0x409]" />

<MATCHING_FILE NAME="dlimport.exe" SIZE="294912" CHECKSUM="0x3BCCBC5B" BIN_FILE_VERSION="8.0.0.4487" BIN_PRODUCT_VERSION="8.0.0.4487" PRODUCT_VERSION="8.00.00.4487" FILE_DESCRIPTION="Microsoft Windows Media Player Setup Utility" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft(R) Windows Media Player" FILE_VERSION="8.00.00.4487" ORIGINAL_FILENAME="dbimport" INTERNAL_NAME="dbimport" LEGAL_COPYRIGHT="Copyright (C) 1992-2001 Microsoft Corporation" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x56338" LINKER_VERSION="0x40001" UPTO_BIN_FILE_VERSION="8.0.0.4487" UPTO_BIN_PRODUCT_VERSION="8.0.0.4487" LINK_DATE="08/12/2002 23:00:03" UPTO_LINK_DATE="08/12/2002 23:00:03" VER_LANGUAGE="English (United States) [0x409]" />

<MATCHING_FILE NAME="LegitLibM.dll" SIZE="410928" CHECKSUM="0x37341E2D" BIN_FILE_VERSION="1.5.530.0" BIN_PRODUCT_VERSION="1.5.530.0" PRODUCT_VERSION="1.5.0530.0" FILE_DESCRIPTION="Windows Genuine Advantage Validation Library" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Windows Genuine Advantage" FILE_VERSION="1.5.0530.0" ORIGINAL_FILENAME="LegitLib.dll" INTERNAL_NAME="LegitLib.dll" LEGAL_COPYRIGHT="© 1995-2006 Microsoft Corporation" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x6BC6A" LINKER_VERSION="0x430020" UPTO_BIN_FILE_VERSION="1.5.530.0" UPTO_BIN_PRODUCT_VERSION="1.5.530.0" LINK_DATE="05/16/2006 01:47:14" UPTO_LINK_DATE="05/16/2006 01:47:14" VER_LANGUAGE="English (United States) [0x409]" />

<MATCHING_FILE NAME="migrate.exe" SIZE="991232" CHECKSUM="0xF6474F8C" BIN_FILE_VERSION="10.0.0.3802" BIN_PRODUCT_VERSION="10.0.0.3802" PRODUCT_VERSION="10.00.00.3802" FILE_DESCRIPTION="MLS Migrate DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows Media Services" FILE_VERSION="10.00.00.3802 built by: dnsrv(bld4act)" ORIGINAL_FILENAME="migrate.exe" INTERNAL_NAME="migrate.exe" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF62D8" LINKER_VERSION="0x50002" UPTO_BIN_FILE_VERSION="10.0.0.3802" UPTO_BIN_PRODUCT_VERSION="10.0.0.3802" LINK_DATE="01/28/2005 09:26:02" UPTO_LINK_DATE="01/28/2005 09:26:02" VER_LANGUAGE="English (United States) [0x409]" />

<MATCHING_FILE NAME="mplayer2.exe" SIZE="4639" CHECKSUM="0x4CA1219F" BIN_FILE_VERSION="6.4.9.1126" BIN_PRODUCT_VERSION="6.4.9.1126" PRODUCT_VERSION="6.4.09.1125" FILE_DESCRIPTION="Windows Media Player" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft Windows Media Player" FILE_VERSION="6.4.09.1125" ORIGINAL_FILENAME="MPlayer2.exe" INTERNAL_NAME="MPlayer2.exe" LEGAL_COPYRIGHT="Copyright (C) 1992-1999 Microsoft Corp." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF851" LINKER_VERSION="0x50000" UPTO_BIN_FILE_VERSION="6.4.9.1126" UPTO_BIN_PRODUCT_VERSION="6.4.9.1126" LINK_DATE="07/30/2002 01:25:22" UPTO_LINK_DATE="07/30/2002 01:25:22" VER_LANGUAGE="English (United States) [0x409]" />

<MATCHING_FILE NAME="mpvis.dll" SIZE="243712" CHECKSUM="0x6A217C71" BIN_FILE_VERSION="11.0.5721.5145" BIN_PRODUCT_VERSION="11.0.5721.5145" PRODUCT_VERSION="11.0.5721.5145" FILE_DESCRIPTION="Windows Media Player Visualization" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="11.0.5721.5145 (WMP_11.061018-2006)" ORIGINAL_FILENAME="mpvis.dll" INTERNAL_NAME="mpvis.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x4A67C" LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="11.0.5721.5145" UPTO_BIN_PRODUCT_VERSION="11.0.5721.5145" LINK_DATE="10/19/2006 05:47:59" UPTO_LINK_DATE="10/19/2006 05:47:59" VER_LANGUAGE="English (United States) [0x409]" />

<MATCHING_FILE NAME="msoobci.dll" SIZE="47616" CHECKSUM="0x1DDFDC4E" BIN_FILE_VERSION="5.2.3790.1216" BIN_PRODUCT_VERSION="5.2.3790.1216" PRODUCT_VERSION="5.2.3790.1216" FILE_DESCRIPTION="Out of Band Component Installer" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.2.3790.1216 (dnsrv_dev(mariant).040225-1544)" ORIGINAL_FILENAME="MSOOBCI.DLL" INTERNAL_NAME="MSOOBCI.DLL" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x12DF3" LINKER_VERSION="0x50002" UPTO_BIN_FILE_VERSION="5.2.3790.1216" UPTO_BIN_PRODUCT_VERSION="5.2.3790.1216" LINK_DATE="07/08/2004 23:23:52" UPTO_LINK_DATE="07/08/2004 23:23:52" VER_LANGUAGE="English (United States) [0x409]" />

<MATCHING_FILE NAME="npdrmv2.dll" SIZE="226816" CHECKSUM="0x583A6FC3" BIN_FILE_VERSION="9.0.0.4503" BIN_PRODUCT_VERSION="9.0.0.4503" PRODUCT_VERSION="9.00.00.4503" FILE_DESCRIPTION="DRM Netscape Network Object" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® DRM" FILE_VERSION="9.00.00.4503" ORIGINAL_FILENAME="npdrmv2.dll" INTERNAL_NAME="npdrmv2.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x4076C" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="9.0.0.4503" UPTO_BIN_PRODUCT_VERSION="9.0.0.4503" LINK_DATE="04/14/2008 00:10:58" UPTO_LINK_DATE="04/14/2008 00:10:58" VER_LANGUAGE="English (United States) [0x409]" />

<MATCHING_FILE NAME="npdsplay.dll" SIZE="364544" CHECKSUM="0x4AE2A5A4" BIN_FILE_VERSION="3.0.2.629" BIN_PRODUCT_VERSION="3.0.2.629" PRODUCT_VERSION="3.0.2.629" FILE_DESCRIPTION="Npdsplay dll" COMPANY_NAME="Microsoft Corporation (written by Digital Renaissance Inc.)" PRODUCT_NAME="Windows Media Player Plug-in Dynamic Link Library" FILE_VERSION="3.0.2.629" ORIGINAL_FILENAME="Npdsplay.dll" INTERNAL_NAME="Npdsplay" LEGAL_COPYRIGHT="Copyright (C) 1999-2001" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x5DB12" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.0.2.629" UPTO_BIN_PRODUCT_VERSION="3.0.2.629" LINK_DATE="04/14/2008 00:10:59" UPTO_LINK_DATE="04/14/2008 00:10:59" VER_LANGUAGE="English (United States) [0x409]" />

<MATCHING_FILE NAME="npwmsdrm.dll" SIZE="10240" CHECKSUM="0x2FCE017D" BIN_FILE_VERSION="9.0.0.4503" BIN_PRODUCT_VERSION="9.0.0.4503" PRODUCT_VERSION="9.00.00.4503" FILE_DESCRIPTION="DRM Store Netscape Plugin" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® DRM" FILE_VERSION="9.00.00.4503" ORIGINAL_FILENAME="npwmsdrm.dll" INTERNAL_NAME="npwmsdrm.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xEF45" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="9.0.0.4503" UPTO_BIN_PRODUCT_VERSION="9.0.0.4503" LINK_DATE="04/14/2008 00:11:01" UPTO_LINK_DATE="04/14/2008 00:11:01" VER_LANGUAGE="English (United States) [0x409]" />

<MATCHING_FILE NAME="setup_wm(2).exe" SIZE="1669632" CHECKSUM="0x7C008472" BIN_FILE_VERSION="11.0.5721.5262" BIN_PRODUCT_VERSION="11.0.5721.5262" PRODUCT_VERSION="11.0.5721.5262" FILE_DESCRIPTION="Microsoft Windows Media Configuration Utility" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="11.0.5721.5262 (WMP_11.090130-1421)" ORIGINAL_FILENAME="setup_wm.exe" INTERNAL_NAME="setup_wm.exe" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1A4328" LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="11.0.5721.5262" UPTO_BIN_PRODUCT_VERSION="11.0.5721.5262" LINK_DATE="01/31/2009 01:40:32" UPTO_LINK_DATE="01/31/2009 01:40:32" VER_LANGUAGE="English (United States) [0x409]" />

<MATCHING_FILE NAME="setup_wm(3).exe" SIZE="1669632" CHECKSUM="0x7C008472" BIN_FILE_VERSION="11.0.5721.5262" BIN_PRODUCT_VERSION="11.0.5721.5262" PRODUCT_VERSION="11.0.5721.5262" FILE_DESCRIPTION="Microsoft Windows Media Configuration Utility" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="11.0.5721.5262 (WMP_11.090130-1421)" ORIGINAL_FILENAME="setup_wm.exe" INTERNAL_NAME="setup_wm.exe" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1A4328" LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="11.0.5721.5262" UPTO_BIN_PRODUCT_VERSION="11.0.5721.5262" LINK_DATE="01/31/2009 01:40:32" UPTO_LINK_DATE="01/31/2009 01:40:32" VER_LANGUAGE="English (United States) [0x409]" />

<MATCHING_FILE NAME="setup_wm.exe" SIZE="1669120" CHECKSUM="0xDE341C53" BIN_FILE_VERSION="11.0.5721.5146" BIN_PRODUCT_VERSION="11.0.5721.5146" PRODUCT_VERSION="11.0.5721.5146" FILE_DESCRIPTION="Microsoft Windows Media Configuration Utility" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="11.0.5721.5146 (WMP_11.061018-2006)" ORIGINAL_FILENAME="setup_wm.exe" INTERNAL_NAME="setup_wm.exe" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x198E91" LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="11.0.5721.5146" UPTO_BIN_PRODUCT_VERSION="11.0.5721.5146" LINK_DATE="11/02/2006 02:31:36" UPTO_LINK_DATE="11/02/2006 02:31:36" VER_LANGUAGE="English (United States) [0x409]" />

<MATCHING_FILE NAME="wmdbexport.exe" SIZE="493568" CHECKSUM="0x2E25DB34" BIN_FILE_VERSION="11.0.5721.5145" BIN_PRODUCT_VERSION="11.0.5721.5145" PRODUCT_VERSION="11.0.5721.5145" FILE_DESCRIPTION="MLS Dbexport DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="11.0.5721.5145 (WMP_11.061018-2006)" ORIGINAL_FILENAME="dbexport.exe" INTERNAL_NAME="dbexport.exe" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x7AF62" LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="11.0.5721.5145" UPTO_BIN_PRODUCT_VERSION="11.0.5721.5145" LINK_DATE="10/19/2006 04:04:32" UPTO_LINK_DATE="10/19/2006 04:04:32" VER_LANGUAGE="English (United States) [0x409]" />

<MATCHING_FILE NAME="wmlaunch.exe" SIZE="241664" CHECKSUM="0x9ED1B520" BIN_FILE_VERSION="11.0.5721.5145" BIN_PRODUCT_VERSION="11.0.5721.5145" PRODUCT_VERSION="11.0.5721.5145" FILE_DESCRIPTION="Windows Media Player Launcher" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="11.0.5721.5145 (WMP_11.061018-2006)" ORIGINAL_FILENAME="wmlaunch.exe" INTERNAL_NAME="wmlaunch.exe" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x3E66F" LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="11.0.5721.5145" UPTO_BIN_PRODUCT_VERSION="11.0.5721.5145" LINK_DATE="10/19/2006 04:04:58" UPTO_LINK_DATE="10/19/2006 04:04:58" VER_LANGUAGE="English (United States) [0x409]" />

<MATCHING_FILE NAME="wmpband.dll" SIZE="96256" CHECKSUM="0x1486200A" BIN_FILE_VERSION="11.0.5721.5145" BIN_PRODUCT_VERSION="11.0.5721.5145" PRODUCT_VERSION="11.0.5721.5145" FILE_DESCRIPTION="Windows Media Player Deskband" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="11.0.5721.5145 (WMP_11.061018-2006)" ORIGINAL_FILENAME="wmdband.dll" INTERNAL_NAME="wmdband.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x21971" LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="11.0.5721.5145" UPTO_BIN_PRODUCT_VERSION="11.0.5721.5145" LINK_DATE="10/19/2006 05:47:54" UPTO_LINK_DATE="10/19/2006 05:47:54" VER_LANGUAGE="English (United States) [0x409]" />

<MATCHING_FILE NAME="wmpenc.exe" SIZE="25600" CHECKSUM="0x43DFF9B8" BIN_FILE_VERSION="11.0.5721.5145" BIN_PRODUCT_VERSION="11.0.5721.5145" PRODUCT_VERSION="11.0.5721.5145" FILE_DESCRIPTION="Windows Media Player Encoder Helper" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="11.0.5721.5145 (WMP_11.061018-2006)" ORIGINAL_FILENAME="wmpenc.exe" INTERNAL_NAME="wmpenc.exe" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x14A49" LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="11.0.5721.5145" UPTO_BIN_PRODUCT_VERSION="11.0.5721.5145" LINK_DATE="10/19/2006 04:04:59" UPTO_LINK_DATE="10/19/2006 04:04:59" VER_LANGUAGE="English (United States) [0x409]" />

<MATCHING_FILE NAME="wmplayer.exe" SIZE="64000" CHECKSUM="0xDA0A443C" BIN_FILE_VERSION="11.0.5721.5145" BIN_PRODUCT_VERSION="11.0.5721.5145" PRODUCT_VERSION="11.0.5721.5145" FILE_DESCRIPTION="Windows Media Player" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="11.0.5721.5145 (WMP_11.061018-2006)" ORIGINAL_FILENAME="wmplayer.exe" INTERNAL_NAME="wmplayer.exe" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1043E" LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="11.0.5721.5145" UPTO_BIN_PRODUCT_VERSION="11.0.5721.5145" LINK_DATE="10/19/2006 05:46:18" UPTO_LINK_DATE="10/19/2006 05:46:18" VER_LANGUAGE="English (United States) [0x409]" />

<MATCHING_FILE NAME="wmpnetwk.exe" SIZE="913408" CHECKSUM="0x4C2F22E3" BIN_FILE_VERSION="11.0.5721.5145" BIN_PRODUCT_VERSION="11.0.5721.5145" PRODUCT_VERSION="11.0.5721.5145" FILE_DESCRIPTION="Windows Media Player Network Sharing Service" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="11.0.5721.5145 (WMP_11.061018-2006)" ORIGINAL_FILENAME="WMPNetwk.exe" INTERNAL_NAME="Windows Media Player Network Sharing Service" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0xE19B7" LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="11.0.5721.5145" UPTO_BIN_PRODUCT_VERSION="11.0.5721.5145" LINK_DATE="10/19/2006 04:05:19" UPTO_LINK_DATE="10/19/2006 04:05:19" VER_LANGUAGE="English (United States) [0x409]" />

<MATCHING_FILE NAME="wmpns.dll" SIZE="221184" CHECKSUM="0x174B4218" BIN_FILE_VERSION="9.0.0.4503" BIN_PRODUCT_VERSION="9.0.0.4503" PRODUCT_VERSION="9.00.00.4503" FILE_DESCRIPTION="Windows Media Player Applet Support DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft(R) Windows Media Player" FILE_VERSION="9.00.00.4503" ORIGINAL_FILENAME="WMPNS.DLL" INTERNAL_NAME="WMPNS.DLL" LEGAL_COPYRIGHT="(C) Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x421EC" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="9.0.0.4503" UPTO_BIN_PRODUCT_VERSION="9.0.0.4503" LINK_DATE="04/14/2008 00:12:04" UPTO_LINK_DATE="04/14/2008 00:12:04" VER_LANGUAGE="English (United States) [0x409]" />

<MATCHING_FILE NAME="wmpnscfg.exe" SIZE="204288" CHECKSUM="0xF9DD6909" BIN_FILE_VERSION="11.0.5721.5145" BIN_PRODUCT_VERSION="11.0.5721.5145" PRODUCT_VERSION="11.0.5721.5145" FILE_DESCRIPTION="Windows Media Player Network Sharing Service Configuration Application" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="11.0.5721.5145 (WMP_11.061018-2006)" ORIGINAL_FILENAME="WMPNSCFG.EXE" INTERNAL_NAME="" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x3E9D8" LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="11.0.5721.5145" UPTO_BIN_PRODUCT_VERSION="11.0.5721.5145" LINK_DATE="10/19/2006 04:05:23" UPTO_LINK_DATE="10/19/2006 04:05:23" VER_LANGUAGE="English (United States) [0x409]" />

<MATCHING_FILE NAME="wmpnssci.dll" SIZE="198144" CHECKSUM="0xCA3F01B3" BIN_FILE_VERSION="11.0.5721.5145" BIN_PRODUCT_VERSION="11.0.5721.5145" PRODUCT_VERSION="11.0.5721.5145" FILE_DESCRIPTION="Windows Media Player Network Sharing Service Control Interface DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="11.0.5721.5145 (WMP_11.061018-2006)" ORIGINAL_FILENAME="WMPNSSCI.DLL" INTERNAL_NAME="" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x31350" LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="11.0.5721.5145" UPTO_BIN_PRODUCT_VERSION="11.0.5721.5145" LINK_DATE="10/19/2006 05:48:02" UPTO_LINK_DATE="10/19/2006 05:48:02" VER_LANGUAGE="English (United States) [0x409]" />

<MATCHING_FILE NAME="wmpshare.exe" SIZE="36864" CHECKSUM="0x98E14B78" BIN_FILE_VERSION="11.0.5721.5145" BIN_PRODUCT_VERSION="11.0.5721.5145" PRODUCT_VERSION="11.0.5721.5145" FILE_DESCRIPTION="Windows Media Player Folder Sharing Executable" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="11.0.5721.5145 (WMP_11.061018-2006)" ORIGINAL_FILENAME="wmpshare.exe" INTERNAL_NAME="wmpshare.exe" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1745B" LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="11.0.5721.5145" UPTO_BIN_PRODUCT_VERSION="11.0.5721.5145" LINK_DATE="10/19/2006 04:04:27" UPTO_LINK_DATE="10/19/2006 04:04:27" VER_LANGUAGE="English (United States) [0x409]" />

<MATCHING_FILE NAME="wmsetsdk.exe" SIZE="1669120" CHECKSUM="0xDE341C53" BIN_FILE_VERSION="11.0.5721.5146" BIN_PRODUCT_VERSION="11.0.5721.5146" PRODUCT_VERSION="11.0.5721.5146" FILE_DESCRIPTION="Microsoft Windows Media Configuration Utility" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="11.0.5721.5146 (WMP_11.061018-2006)" ORIGINAL_FILENAME="setup_wm.exe" INTERNAL_NAME="setup_wm.exe" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x198E91" LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="11.0.5721.5146" UPTO_BIN_PRODUCT_VERSION="11.0.5721.5146" LINK_DATE="11/02/2006 02:31:36" UPTO_LINK_DATE="11/02/2006 02:31:36" VER_LANGUAGE="English (United States) [0x409]" />

<MATCHING_FILE NAME="Visualizations\blaze.dll" SIZE="155648" CHECKSUM="0xAE80D19E" BIN_FILE_VERSION="1.0.0.1" BIN_PRODUCT_VERSION="1.0.0.1" PRODUCT_VERSION="1, 0, 0, 1" FILE_DESCRIPTION="BlazingColors Module" COMPANY_NAME="BlazingColors" PRODUCT_NAME="BlazingColors Module" FILE_VERSION="1, 0, 0, 1" ORIGINAL_FILENAME="Blazing Colors.dll" INTERNAL_NAME="BlazingColors" LEGAL_COPYRIGHT="Copyright 2000" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.1" UPTO_BIN_PRODUCT_VERSION="1.0.0.1" LINK_DATE="06/22/2000 02:13:22" UPTO_LINK_DATE="06/22/2000 02:13:22" VER_LANGUAGE="English (United States) [0x409]" />

<MATCHING_FILE NAME="Visualizations\ColorCub.dll" SIZE="155648" CHECKSUM="0x9953A67" BIN_FILE_VERSION="1.0.0.1" BIN_PRODUCT_VERSION="1.0.0.1" PRODUCT_VERSION="1, 0, 0, 1" FILE_DESCRIPTION="ColorCubes Module" COMPANY_NAME="ColorCubes" PRODUCT_NAME="ColorCubes Module" FILE_VERSION="1, 0, 0, 1" ORIGINAL_FILENAME="Color Cubes.dll" INTERNAL_NAME="ColorCubes" LEGAL_COPYRIGHT="Copyright 2000" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.1" UPTO_BIN_PRODUCT_VERSION="1.0.0.1" LINK_DATE="06/25/2000 01:24:51" UPTO_LINK_DATE="06/25/2000 01:24:51" VER_LANGUAGE="English (United States) [0x409]" />

<MATCHING_FILE NAME="Visualizations\Dungeon Siege.DLL" SIZE="1269760" CHECKSUM="0xFC5CA339" BIN_FILE_VERSION="1.0.0.1" BIN_PRODUCT_VERSION="1.0.0.1" PRODUCT_VERSION="1, 0, 0, 1" FILE_DESCRIPTION="DungeonSiege Module" COMPANY_NAME="DungeonSiege" PRODUCT_NAME="DungeonSiege Module" FILE_VERSION="1, 0, 0, 1" ORIGINAL_FILENAME="Dungeon Siege.dll" INTERNAL_NAME="DungeonSiege" LEGAL_COPYRIGHT="Copyright 2000" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.1" UPTO_BIN_PRODUCT_VERSION="1.0.0.1" LINK_DATE="09/19/2001 15:05:40" UPTO_LINK_DATE="09/19/2001 15:05:40" VER_LANGUAGE="English (United States) [0x409]" />

<MATCHING_FILE NAME="Visualizations\Looney_Tunes.dll" SIZE="708608" CHECKSUM="0x1295158C" BIN_FILE_VERSION="1.0.0.6" BIN_PRODUCT_VERSION="1.0.0.6" PRODUCT_VERSION="1, 0, 0, 6" FILE_DESCRIPTION="Looney_Tunes Module" COMPANY_NAME="Looney_Tunes" PRODUCT_NAME="Looney_Tunes Module" FILE_VERSION="1, 0, 0, 6" ORIGINAL_FILENAME="Looney_Tunes.dll" INTERNAL_NAME="Looney_Tunes" LEGAL_COPYRIGHT="Copyright © 2001-2001" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.6" UPTO_BIN_PRODUCT_VERSION="1.0.0.6" LINK_DATE="10/19/2003 13:26:17" UPTO_LINK_DATE="10/19/2003 13:26:17" VER_LANGUAGE="English (United States) [0x409]" />

<MATCHING_FILE NAME="Visualizations\nullvis.dll" SIZE="61440" CHECKSUM="0x2760D831" BIN_FILE_VERSION="1.0.0.1" BIN_PRODUCT_VERSION="1.0.0.1" PRODUCT_VERSION="1, 0, 0, 1" FILE_DESCRIPTION="Null Module" COMPANY_NAME="Null" PRODUCT_NAME="Null Module" FILE_VERSION="1, 0, 0, 1" ORIGINAL_FILENAME="null.dll" INTERNAL_NAME="Null" LEGAL_COPYRIGHT="Copyright 2000" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.1" UPTO_BIN_PRODUCT_VERSION="1.0.0.1" LINK_DATE="06/11/2000 14:32:43" UPTO_LINK_DATE="06/11/2000 14:32:43" VER_LANGUAGE="English (United States) [0x409]" />

<MATCHING_FILE NAME="Visualizations\pictureviz.dll" SIZE="196608" CHECKSUM="0xE02EB32C" BIN_FILE_VERSION="1.0.0.1" BIN_PRODUCT_VERSION="1.0.0.1" PRODUCT_VERSION="1, 0, 0, 4" FILE_DESCRIPTION="PictureViz Module" COMPANY_NAME="PictureViz" PRODUCT_NAME="PictureViz Module" FILE_VERSION="1, 0, 0, 5" ORIGINAL_FILENAME="PictureViz.dll" INTERNAL_NAME="PictureViz" LEGAL_COPYRIGHT="Copyright 2001" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.1" UPTO_BIN_PRODUCT_VERSION="1.0.0.1" LINK_DATE="11/19/2001 16:06:35" UPTO_LINK_DATE="11/19/2001 16:06:35" VER_LANGUAGE="English (United States) [0x409]" />

<MATCHING_FILE NAME="Visualizations\Trilogy I.dll" SIZE="167936" CHECKSUM="0x6D58729F" BIN_FILE_VERSION="1.0.0.1" BIN_PRODUCT_VERSION="1.0.0.1" PRODUCT_VERSION="1, 0, 0, 1" FILE_DESCRIPTION="TrilogyI Module" COMPANY_NAME="TrilogyI" PRODUCT_NAME="TrilogyI Module" FILE_VERSION="1, 0, 0, 1" ORIGINAL_FILENAME="Trilogy I.dll" INTERNAL_NAME="TrilogyI" LEGAL_COPYRIGHT="Copyright 2000" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.1" UPTO_BIN_PRODUCT_VERSION="1.0.0.1" LINK_DATE="05/24/2001 17:10:30" UPTO_LINK_DATE="05/24/2001 17:10:30" VER_LANGUAGE="English (United States) [0x409]" />

<MATCHING_FILE NAME="Visualizations\Trilogy II.dll" SIZE="172032" CHECKSUM="0xFF0496AF" BIN_FILE_VERSION="1.0.0.1" BIN_PRODUCT_VERSION="1.0.0.1" PRODUCT_VERSION="1, 0, 0, 1" FILE_DESCRIPTION="TrilogyII Module" COMPANY_NAME="TrilogyII" PRODUCT_NAME="TrilogyII Module" FILE_VERSION="1, 0, 0, 1" ORIGINAL_FILENAME="Trilogy II.dll" INTERNAL_NAME="TrilogyII" LEGAL_COPYRIGHT="Copyright 2000" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.1" UPTO_BIN_PRODUCT_VERSION="1.0.0.1" LINK_DATE="05/24/2001 17:13:02" UPTO_LINK_DATE="05/24/2001 17:13:02" VER_LANGUAGE="English (United States) [0x409]" />

<MATCHING_FILE NAME="Visualizations\Trilogy III.dll" SIZE="167936" CHECKSUM="0x7B635ED6" BIN_FILE_VERSION="1.0.0.1" BIN_PRODUCT_VERSION="1.0.0.1" PRODUCT_VERSION="1, 0, 0, 1" FILE_DESCRIPTION="TrilogyIII Module" COMPANY_NAME="TrilogyIII" PRODUCT_NAME="TrilogyIII Module" FILE_VERSION="1, 0, 0, 1" ORIGINAL_FILENAME="Trilogy III.dll" INTERNAL_NAME="TrilogyIII" LEGAL_COPYRIGHT="Copyright 2000" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.1" UPTO_BIN_PRODUCT_VERSION="1.0.0.1" LINK_DATE="05/24/2001 17:15:15" UPTO_LINK_DATE="05/24/2001 17:15:15" VER_LANGUAGE="English (United States) [0x409]" />

<MATCHING_FILE NAME="Visualizations\yule.dll" SIZE="536576" CHECKSUM="0xDEB6252" BIN_FILE_VERSION="1.0.0.0" BIN_PRODUCT_VERSION="1.0.0.0" PRODUCT_VERSION="0111292 - 1.0.0." FILE_DESCRIPTION="Microsoft Media Player Bonus Visualization - Yule Log" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft Media Player Bonus Visualization - Yule Log" FILE_VERSION="0111292 - 1.0.0." ORIGINAL_FILENAME="Yule.dll" INTERNAL_NAME="" LEGAL_COPYRIGHT="Copyright (c) Microsoft Corporation" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.0" UPTO_BIN_PRODUCT_VERSION="1.0.0.0" LINK_DATE="11/29/2001 23:17:02" UPTO_LINK_DATE="11/29/2001 23:17:02" VER_LANGUAGE="English (United States) [0x409]" />

</EXE>

<EXE NAME="quartz.dll" FILTER="GRABMI_FILTER_THISFILEONLY">

<MATCHING_FILE NAME="quartz.dll" SIZE="1291776" CHECKSUM="0x4889D19E" BIN_FILE_VERSION="6.5.2600.5933" BIN_PRODUCT_VERSION="6.5.2600.5933" PRODUCT_VERSION="6.05.2600.5933" FILE_DESCRIPTION="DirectShow Runtime." COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="DirectShow" FILE_VERSION="6.05.2600.5933" ORIGINAL_FILENAME="Quartz.dll" INTERNAL_NAME="Quartz.dll" LEGAL_COPYRIGHT="Copyright (C) 1992-2001 Microsoft Corp." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x13CA16" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.5.2600.5933" UPTO_BIN_PRODUCT_VERSION="6.5.2600.5933" LINK_DATE="02/05/2010 18:27:45" UPTO_LINK_DATE="02/05/2010 18:27:45" VER_LANGUAGE="English (United States) [0x409]" />

</EXE>

<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">

<MATCHING_FILE NAME="kernel32.dll" SIZE="989696" CHECKSUM="0x2D998938" BIN_FILE_VERSION="5.1.2600.5781" BIN_PRODUCT_VERSION="5.1.2600.5781" PRODUCT_VERSION="5.1.2600.5781" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.5781 (xpsp_sp3_gdr.090321-1317)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xFE572" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.5781" UPTO_BIN_PRODUCT_VERSION="5.1.2600.5781" LINK_DATE="03/21/2009 14:06:58" UPTO_LINK_DATE="03/21/2009 14:06:58" VER_LANGUAGE="English (United States) [0x409]" />

</EXE>

</DATABASE>

 

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Hi Tim,

Here is the errors.

1. Faulting application wmplayer.exe, version 11.0.5721.5145, faulting module quartz.dll, version 6.5.2600.5933, fault address 0x0009622e.

2. Fault bucket 1904441802.

video  Gspot reports codec: MJPEG  Name: Motion JPEG

audio  Gspot reports PCM Audio

tnx Cavewoman

 

The Cavewoman

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Is this Windows XP or Vista?

Is WMP 11 able to play the sample AVI file at  http://support.microsoft.com/kb/316992 ? And what about the other sample videos in WMV and MPG format?

If you have any codec packs, such as K-Lite, installed, then I suggest that you uninstall these.

Tim De Baets
http://www.bm-productions.tk
Tim De Baets
https://bmproductions.fixnum.org

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Is this Windows XP or Vista?

Is WMP 11 able to play the sample AVI file at  http://support.microsoft.com/kb/316992 ? And what about the other sample videos in WMV and MPG format?

If you have any codec packs, such as K-Lite, installed, then I suggest that you uninstall these.

Tim De Baets
http://www.bm-productions.tk


Hi Tim,

I click on the sample AVI file it opens wmp11 and downloads and then wmp11 closes " doesn't play or give a error'. All the .Mxx samples play. The sample WMV plays. No exract codec packs should be installed. If I roll back wmp11 to wmp10 avi plays just fine until I do the KB update then wmp10 will act just like wmp11 "no play AVI". I don't know what version of quartz.dll I am using after the rollback but I know the KB contents a version of quartz.dll. THis is  Windows XP pro 32 bit--Sp3. Yes I know that it is a older OS and won't be supported by Mircosoft soon. But according to google searches some users are having problems playing avi files with the newer OS's.

If I try to open a file from with in WMP11--File---open- that is when I get "windows media has encountered a problem and needs to close" Send error report to Microsoft. (see error report above toPraseetha K) Clicking on properties of the file in wmp11 will not show me the codec that wmp11 is trying to use. Yes I know that I could install some Codec pack and avi files might work. I wanted a stock system so any thing I can play will play on other stock windows systems. Most of my friends are not power users and wouldn't know how to install a new codec.

I did fine a microsoft codec test page, forgot where, and ran the test and it said that it encountered some unknown problem and could not continue.

If there is a stray codec on this system that wmp11 is trying to use and I could figure it out I would have gotten rid of it long ago. Gspot reports only one possible choice to render avi and when you place your mouse over it Quartz.dll is in the pop up window.

thx in advance

Cavewoman

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If you open such an AVI file in GSpot, and click the  1 button below MS/AV , what are the names of the filters that it lists?

Open the Start Menu, go to  All Programs -  Accessories , right-click  Command Prompt , and select Run as administrator . In Command Prompt, type the following:

sfc /scannow

and press Enter. Let it run until it completes. Does it find any problems, and if so, is it able to fix them? Does WMP 11 still crash afterwards?

If that doesn't help, then I suggest that you download DirectX from  http://www.microsoft.com/downloads/en/details.aspx?displaylang=en&FamilyID=3b170b25-abab-4bc3-ae91-50ceb6d8fa8d , and try reinstalling it on top of the current install.

Tim De Baets
http://www.bm-productions.tk
Tim De Baets
https://bmproductions.fixnum.org

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If you open such an AVI file in GSpot, and click the  1 button below MS/AV , what are the names of the filters that it lists?

Open the Start Menu, go to  All Programs -  Accessories , right-click  Command Prompt , and select Run as administrator . In Command Prompt, type the following:

sfc /scannow

and press Enter. Let it run until it completes. Does it find any problems, and if so, is it able to fix them? Does WMP 11 still crash afterwards?

If that doesn't help, then I suggest that you download DirectX from  http://www.microsoft.com/downloads/en/details.aspx?displaylang=en&FamilyID=3b170b25-abab-4bc3-ae91-50ceb6d8fa8d , and try reinstalling it on top of the current install.

Tim De Baets
http://www.bm-productions.tk


Hi Tim,

1. I Ran sfc/scannow it ask for winxp cd several times but reported no errors. this is a OEM sp2 cd and I updated to sp3 sometime ago, so didn't have a sp3 cd. seemed to work ok with the sp2 orginal cd. 

2. I installed the latest directx from your link. I had already installed the directx from that link but I did it again.

Wmp11 still will not play avi files. oops will play avi that is encoded with ms H.263

Button 1 below MS A/V reads

Render OK. The following combination of filters was used

(Src)-->>--(A)-->[AVI Splitter ]>--(B)-->[MJPEG Decompressor ]--(C)-->[Color Space Converter]>--(D)-->[Video Render]

(Src)-->>--(A)-->[AVI Splitter ]>--(B)-->[Default DirectSound Device]

Just for info I have ran dxdiag and it fines not a thing wrong with the directx interface all video test and audio test work just fine. Gspot will render and play the avi file. Wmp 10 will play the file avi file before KB updates

thx in advance

Cavewoman

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Check if installing  FFDShow helps. FFDShow has a different MJPEG codec than the default one in DirectX. After installing, use GSpot to make sure that FFDShow is now being used to render the AVI files, and then try them in WMP.
Tim De Baets
http://www.bm-productions.tk
Tim De Baets
https://bmproductions.fixnum.org

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Last updated October 4, 2018 Views 4,345 Applies to: