1.Was
Media Player and Media Center working fine before?
2.Does
the issue occur with all types of files you are playing or any particular files?
Try the below methods to fix this issue:
Method 1:
Reduce the hardware acceleration (or turning off) video hardware acceleration(If supported by your Video card)
1. Open Screen Resolution by clicking the Start button Picture of the Start button, clicking Control Panel, and then, under Appearance
and Personalization, clicking Adjust screen resolution.
2. Click Advanced Settings, click the Troubleshoot tab, and then click Change settings.
3. Move the Hardware acceleration slider toward None to reduce or turn off video hardware acceleration.
Method 2:
If you are not able to play any particular files, make sure that the right codecs are installed on the computer for videos to play in
Windows Media Player and Windows Media Center.
Refer this article for Codecs Frequently asked questions:
Make sure that you install the latest drivers for your display adapter. You can refer the below article that will give you information
on how to update drivers:
