Windows Media Player suddenly shows "not responding" it is not opening

My Windows Media Player was fine and dany until about a week ago and then I tried to open it and it was "not responding".  I have rebooted a zillion times, I have ran virus scan, spy ware scan, did a disk check, ran scandisk, did a defrag, did disk clean up, use my registry cleaner and fixer, restored my computer to an earlier date, reregistered files such as regsvr32 wmp.dll, uninstalled a WMP Foxfire plug-in, and pretty much anything that turned up in an internet search as a possible cure and still it is not working. 

In the good old days you could uninstall and reinstall non working software but not with Windows Media Player.  So where can I look to find the source of the problem or find a solution to get it to respond?  If I double click on a music file on my computer it will play in Windows Media Player but once there I cannot open the library or click on any tabs as it will then show "not responding".  Please somebody must have some answer that can help.

I am using Vista 64.
 

Question Info


Last updated July 12, 2019 Views 44,129 Applies to:
Answer
Answer
Hi,

Do this to reregister the Jscript.dll and Vbscript.dll files.

Start - type in Search box -  COMMAND   find at top of list -  RIGHT CLICK  -  RUN AS ADMIN

type in or copy and paste ->    regsvr32 jscript.dll     
Hit enter

type in or copy and paste ->    regsvr32 vbscript.dll
Hit Enter

Reboot and hopefully it will run now.
----------------------------------------------------------

An InPlace Upgrade might work :

You can try an In-Place Upgrade (hopefully saves programs and data) or a repair installation (hopefully
saves data and will have to reinstall programs). Be sure to do a good backup or three.

You can use another's DVD as they are not copy protected however you will need you own Product Key.

In-Place Upgrade
http://vistasupport.mvps.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

This tells you how to access the System Recovery Options and/or from a Vista DVD
http://windowshelp.microsoft.com/Windows/en-US/Help/326b756b-1601-435e-99d0-1585439470351033.mspx

How To Perform a Repair Installation For Vista
http://www.vistax64.com/tutorials/88236-repair-install-vista.html

Hope this helps.


Rob - Bicycle - Mark Twain said it right.
Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

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