Windows Media Player 11 won't play files with mp4 extension even when the appropriate codec is installed

hi,

my windows media player just wont play anything that has a mp4 extension, it keeps saying "Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file."

but if i rename the extension to any other extension for example m4v, the videos plays normally, but if i change it back to mp4 it gives the error message back,

 

anyone knows the solution for this problem

thanks

 

PS: replies no.2 and no.4 for more details

 

Question Info


Last updated October 29, 2018 Views 113,034 Applies to:
Answer

nevermind, i solved it by myself already

 

thanks

247 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.