Question

Q: vista won't recognize my blank cd's This thread is locked from future replies

vista won't detect my blank cd's.  i don't have pinnacle, never did.  i tried windows media player and roxio.  i insert a blank disc in either of my burn drives, and the program i'm using keeps telling me to insert a blank disc. i've tried 3 different types of discs, all brand new (memorex, tdk).

Answer

A:

Hi Weibart

We can also check the device driver:

 

1)     Click Start, right click Computer and choose Properties.

2)     Click Device Manager.

3)     Navigate to your DVD drive.

4)     Right click on it and choose “Uninstall”, click OK.

5)     Reboot the computer.

6)     After the computer started, please check if it works. If not, please go to Device Manager and right-click on the device and choose “Update the driver software”. (You can also go to the hardware’s manufacture site to check the latest version of driver or firmware.)

 

1.    Click Start, type regedit in the Start Search box, and then click regedit in the Programs list.

If you are prompted for an administrator password or confirmation, type your password, or click Continue.

2.    Locate, and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

 

There can be many instances of the registry subkey that is mentioned in step 2. You must make sure that you are in the appropriate registry subkey before modifying the UpperFilters and the LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the Default data value is DVD/CD-ROM and the Class data value is CDROM.

 

3.    In the right pane, right-click UpperFilters, and then click Delete.

4.    Click Yes to confirm the removal of the UpperFilters registry entry.

5.    In the right pane, right-click LowerFilters, and then click Delete.

6.    Click Yes to confirm the removal of the LowerFilters registry entry.

7.    Exit Registry Editor, restart the computer and check if it works then.

 

Hope this helps.



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Thank you 
Sreekanth 

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Views: 4794 Last updated: February 5, 2018 Applies to: