Microphone not working that in installed in my Dell Laptop.

My internal microphone for my Dell laptop is not working, although when I go into the sound, recording devices tab, it says that it is working (Microphone, High Definition Audio Device, Working).  I tried to record using the sound recorder, and it is playing back with no sound at all. Is there anything I could do it fix this?

 

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Last updated April 16, 2019 Views 14,242 Applies to:
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Answer

Hi,

Control Panel - Device Manager - SOUNDS - Audio Device

Write down description make and model - double click on it - drivers tab - write down version. Now
Click UPdate Drivers which may not do anything as MS is far behind certifying drivers. Then RIGHT
CLICK on it and UNINSTALL - REBOOT - this will rebuild the driver stack.

If your driver shows 06 you have the windows default and that is part of the issue.

Now go to System Maker's site and get latest Sound/Audio drivers - Download - SAVE - go to where you
put them - Right Click on - RUN AS ADMIN - Reboot

Check the Version on Driver's tab in Device Manager as often sound drivers rollback and then
finally install the current version. Reboot and check after each try, not unusual to have to run
the driver 1-4 times or so. Just make sure the version you installed shows up in the driver's tab.


Then go to Device Maker's site and look for even newer drivers and repeat install procedure.

Manually look at manufacturer's sites for drivers - and Device Maker's sites.
http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm

How to Install a Device Driver in Vista Device Manager
http://www.vistax64.com/tutorials/193584-device-manager-install-driver.html

---------------------------------------------------------

After updating driver.

Right click Speaker near Clock - Recording Devices - right click in box - check Show Disconnected
Devices and Show Disabled Devices - check your mic - highlight them and then on lower right
properties. Make sure the proper one is enabled and check other settings - on Levels tab make
sure MUTE is unchecked and APPLY / OK changes.

Also in Control Panel look for some Audio Manager (maybe named after sound driver maker). Mine
is RealTek Audio Manager, yours can be entirely different name if you have one.

How to Enable Hidden Audio Devices in Vista
http://www.vistax64.com/tutorials/143447-audio-device-enable-hidden-devices.html

Connect a microphone, music player, or other audio device to your computer
http://windowshelp.microsoft.com/Windows/en-US/Help/b0e3d7fb-1b4a-4926-8254-65da289209261033.mspx

Problems with sound and audio or no sound - a Mr Fixit
http://support.microsoft.com/gp/no_sound

----------------------------------------------------------

You might also check with Dell Support and their Forums.

Dell Support
http://support.dell.com/

Dell Forums
http://en.community.dell.com/forums/

Hope this helps.


Rob - Bicycle - Mark Twain said it right.
Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

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