Laptop won't play Netflix instant streaming anymore, error: N8210

original title: why wont my laptop let netflix play anymore
When I turn netflix on it starts to load but stops at 14% and then gives me an error code of N8210. Netflix tech said that my computer is blocking netflix from going thru. What can I due to correct this problem I have tried every thing. I was able to watch instantly for about 2 week then it all stopped. Help me please
 

Question Info


Last updated August 13, 2019 Views 63,081 Applies to:
Answer
Answer

Hi,


Follow these steps:


Step 1
: Temporarily disable any security software on your computer (including Firewalls) and check if it makes any difference.


Refer these links for help:
http://windows.microsoft.com/en-US/windows-vista/Disable-antivirus-software
http://windows.microsoft.com/en-US/windows-vista/Turn-Windows-Firewall-on-or-off    


Step 2
: Download and install the latest Silverlight player on your computer.

Here’s the download link:
http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx


Regards,
Afzal Taher
Microsoft Support Engineer

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