Cannot play MOV files in Win Vista Home Premium 64 bit

I have a laptop computer running Windows Vista Home Premium 64 bit OS.  I cannot play MOV files from my Panasonic Lumix digital camera.  I have installed Quick Time and the codec fix and it still does not work.  Is this a DRM issue or something else?  Please give me the fix so I can play MOV files on my computer.  Thanks

I have a laptop computer running Windows Vista Home Premium 64 bit OS.  I cannot play MOV files from my Panasonic Lumix digital camera.  I have installed Quick Time and the codec fix and it still does not work.  Is this a DRM issue or something else?  Please give me the fix so I can play MOV files on my computer.  Thanks
 

Question Info


Last updated June 19, 2018 Views 2,873 Applies to:
Answer

Hi Newsletter,
Welcome to Microsoft Windows Forums!

I would suggest you to convert mov files to a different file format and then run it. You will have to use a third party tool to convert mov files.

You might have to get in touch with quick time if it is an issue with it.
http://www.apple.com/support/quicktime/

Convert music, videos, and pictures from one format to another
http://windows.microsoft.com/en-US/windows-vista/Convert-music-videos-and-pictures-from-one-format-to-another

File types supported by media center
http://windows.microsoft.com/en-US/windows-vista/File-types-supported-by-Windows-Media-Center

Try and let us know the response.

Thanks and Regards,

Bindu S - MICROSOFT SUPPORT
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