Windows Vista hangs up at Welcome screen. Can someone help?
Starting in early December, 2009, my Dell Inspiron E1505 stated hanging up at the "Welcome" screen, leaving me stuck and not able to use the computer. It would do this every time I tried to start it. Since that time I have been going into Safe Mode and
using system restore to get it going again. Sometimes I have to use system restore several times to get it to to start up properly. More recently I learned that when it hangs up at the Welcome screen, I can press "control-alt-delete" and then my computer will
load up the icons after about 10 seconds, and then it is ready to go.
I finally started placing it into "Sleep" mode, and then it starts right up when I want to use it. The problem is that it will shut down sometimes for updates, or crash if I overload it somehow, and then it is a big problem getting it going again. ...Well,
now I can get it going by pressing the "control-alt-delete" when it hangs up at Welcome, but I don't feel comfortable doing that. I'm afraid it will eventually mess things up worse.
I have not installed any new software or downloaded anything except email, so I don't know what has caused this problem. I have a feeling that something was corrupted during the windows Automatic update.
Can someone please help me figure out what caused this problem, and what to do to fix it? I would need a very detailed step-by-step procedure, as I'm not a computer technician. My background with computers is very limited, but I do know a few basics such as
getting into Safe Mode, etc. My warrantee with Dell expired some time ago. My computer is 3 years old. Except for this problem Windows Vista has worked very well forme. I liked Windows XP much better, but Vista has been "okay" so far until this problem came
Thank you: Jahna
This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.