win32k.sys blue screen crash on Vista

Every time after I start the laptop computer, sometimes it crashes after 5 minutes (or longer) and restart.  It even crashes when it is waiting for me to enter the user login password,and then restart. 

There is a blue screen shows:
A problem has been detected and  windows has been shut down to prevent damage to your computer.

Technical information:
stop: 0x00000050 (0xFDC53002, 0X00000001, 0X970BC8FF, 0X00000000)
win32k.sys - address 970BC8FF base at 97080000, Datestamp 498f9e9d

The message is always the same.  I guess I have this problem since I tried to restore a backup file and it failed.  My computer runs on Windows Vista Home Premium service pack 1 (32bit).  1.73ghz Acer 5570z.  2GB Ram

PS.  The reason I tried to restore a backup file was that: when I use the browser (it happens on IE, firefox, or google chrome) to search the internet for a while, it just stop working.  it shows page not found.  However, I still can send and receive email. 

But now the blue screen is more scared than lost the internet connection on browser.  Does any one know any solution?

Thank you


Question Info

Last updated April 9, 2019 Views 17,269 Applies to:
Thank you Chris

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