Question

Q: Vista Running VERY SLOW - Please Help.

My laptop is all of a sudden running EXTREMELY SLOW.  It's almost to the point that I can't use it.  It's running Windows Vista Home Premium Service Pack 2. Just trying to navigate around on the computer is very troublesome. I have to click on icons and menu items many times in order for me to get to where I want to go. Opening a jpeg for instance use to open in a split second.  Now I have to click on it several times in order for it to open. 

I mainly use the laptop to get on the internet and check email.  The only documents I store on the computer are from my digital camera.  I don't do any gaming.  There is plenty of hard drive space available.  Its a fairly new laptop - Sony Vaio, Model: VGN-NR220E (2008), 2GB RAM.  I have not made any changes to the programs or the computer itself.  I changed setting to 'Best Performance' and it's still slower than a snail.  I also cleaned up Temporary Internet files, cookies etc with no luck.  I run Windows update regularly, I've checked for viruses, spyware, malicious software etc.  The computer comes up clean after doing scans on it.  There are not any error messages to report.  I'm wondering what I need to do to fix this frustrating problem?  Do I need to clean the Registry, or maybe reformat the hard drive?  Any assistance would be greatly appreciated.  Thanks.

Answer

A:


Do NOT touch the registry!
Altering your Registry with Registry Cleaners can CRASH your Computer.

Scan for Malware 1st:




·                         Go to your Laptop/Computer Manufacturer's website > Drivers and Downloads Section > Key in your Model number > Look for latest Vista Drivers for it > Download/install them.

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http://windowshelp.microsoft.com/Windows/en-US/help/83ec0ffe-ee04-4d53-8b87-25d1f05c954e1033.mspx

Optimise Windows for better Performance”   

http://windowshelp.microsoft.com/Windows/en-US/Help/1264bc24-72a8-48aa-84e3-a355327139d91033.mspx

Delete files using Disk Cleanup”

The More Options tab is available when you choose to clean files from all users on the computer. This tab includes two additional ways to free even more disk space:

Programs and Features: Uninstall unwanted Programs.

System restore and Shadow Copies: Delete all but the most recent Restore Point

   Above is what you should do as part of normal Computer maintenance.

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Besides using an anti-virus, also scan for Malware/spyware:

http://www.malwarebytes.org/mbam.php

 

Malwarebytes is as the name says, a Malware Remover!

Download the Free Version from the link above.

Download, install, update and scan once a fortnight..

 

How to use Malwarebytes after it is installed and Updated:

1. Open Malwarebytes > Click on the Update Tab  across the top> get the latest updates.

2. On the Scanner tab, make sure the the Perform quick scan option is selected and then click on the Scan button to start scanning your computer

3. MBAM will now start scanning your computer for malware. This process can take quite a while.

4. When the scan is finished a message box will appear

5. You should click on the OK button to close the message box and continue with the Malware removal process.

6. You will now be back at the main Scanner screen. At this point you should click on the Show Results button.

7. A screen displaying all the malware that the program found will be shown

8. You should now click on the Remove Selected button to remove all the listed malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so. Once your computer has rebooted, and you are logged in, please continue with the rest of the steps.

9. When MBAM has finished removing the malware, it will open the scan log and display it in Notepad. Review the log as desired, and then close the Notepad window.

10. You can now exit the MBAM program.

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Run the Vista System File Checker Tool:

http://www.tech-recipes.com/rx/2231/vista_run_system_file_checker/


1. Open a Command Window in Administrator mode:

* click Start
* click All Programs, then Accessories
* right click on the Command Prompt option,
* on the drop down menu which appears, click on the Run as Administrator option.

 

* If you haven’t disabled User Account Control (and you shouldn’t!) you will be asked for authorisation. Click the Continue button if you are the administrator or insert the administrator password.

2. Start the System File Checker

* In the Command Prompt window, type: sfc /scannow,
* press Enter.
* You’ll see “the system scan will begin”.

The scan may take some time and windows will repair/replace any corrupt or missing files. You will be asked to insert your Vista DVD if it’s needed.

Close the Command Prompt Window when the job is finished.

One caveat: you need a Windows DVD to enable SFC to make more than minor repairs.

 

http://support.microsoft.com/default.aspx/kb/928228

“How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program generates in Windows Vista”



Cheers.


Mick Murphy - Microsoft Partner

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Views: 48,537 Last updated: July 20, 2018 Applies to: