Question

Q: Mouse doesn't work in Microsoft Word to select text, or highlight text to copy or add features such as bold/italics/underline.

After pasting an E-mail into a Microsoft Word document (which I do all the time), my mouse stopped working to click anywhere in the document and it won't allow me to use the side scroll bar.  I can still click on tabs and commands up top and the page up and down buttons, but I can't highlight text to underline/bold/italics or to copy or move around in the document.  I use these features all the time and am very frustrated.  I can still do all of these things in other applications such as E-mail, Facebook, Internet but not in Word.  Please help.  I have already checked my mouse settings and drivers and they are all up-to-date without errors.  I have restarted my computer; the only next step I can think of is reinstalling Microsoft Office Professional 2007.  I appreciate any assistance you can provide.  Respectfully, Julie

Answer

A:

Hi,

These are the current Support Forums.

Check with the Office Experts here : (re-ask your question in the appropriate groups)

Answers - Office Forum - Installing, Upgrading, and Activating Microsoft Office Products
http://social.answers.microsoft.com/Forums/en-US/officeinstall/threads?lc=1033&filter=answered

Answers - Office Forums
http://answers.microsoft.com/en-us/office/default.aspx

Hope this helps.




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The below are no longer supported.

Check with the experts here :

Discussions in Word Application Errors
http://www.microsoft.com/office/community/en-us/default.mspx?dg=microsoft.public.word.application.errors&lang=en&cr=US

Office Discussion Groups
http://www.microsoft.com/office/community/en-us/FlyoutOverview.mspx

and here :

Discussions in microsoft.public.word.application.errors
http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.word.application.errors&cat=en_us_f09268b3-8479-4cea-8037-d168d96833ac&lang=en&cr=us

Welcome to Microsoft Discussion Groups
http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?guid=1A61081E-1F66-5F7F-B5BA-04767E55A63B

Hope this helps.

Rob - Bicycle - Mark Twain said it right.

Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

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Views: 107,659 Last updated: June 18, 2018 Applies to: