Error: Volume shadow Copy Service used by system restore is not working (event log 0x81000202)

Original Title: Volume Shadow Copy Service

I get an error message when I try to do a system restore that says

Volume shadow Copy Service used by system restore is not working

event log 0x81000202


what to do?

i a running windows vista on an hp computer


Question Info

Last updated November 24, 2019 Views 48,886 Applies to:

Hi Geoliebert,

-      Were you able to successfully perform System Restore earlier without any error?

-      Do you remember making recent changes to your computer after which this issue has occurred?

Try these methods to fix the issue:

Method 1: Make sure the services related to system restore are started and set to automatic, to do this, follow the steps below:

Services related to System Restore are:

-      Volume shadow copy

-      Multimedia Class Scheduler

-      Remote Procedure Call (RPC)

-      DCOM Server Process Launcher

-      Plug and Play.

Follow the instructions below and set all of the above services to Automatic.

a. Click the Start button, and in the search box type in: Services.
b. Press 'Enter' to open Services window.
c  Find related services that are listed above, and check the Status (started) and Startup Type (automatic).
d. Double click the service to change the status to started and set startup type to Automatic.

If the issue persists, try this method.

Method 2: Performing a System File Checker Scan(SFC) on your computer.

SFC tool scans system files and replaces incorrect versions of the system files by using the correct versions. 

Check the below link for details:

How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7 

Divya R – Microsoft Support.

Visit our Microsoft Answers Feedback Forum and let us know what you think.

45 people were helped by this reply


Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.