Error: "STLog.dll not installed" during startup and shutdown.

original title:STLog.dll not installed message

I'm suddently getting an error message when I shut down my computer and restart. It says that the STLog.dll is no longer installed. It tells to re-install it. No idea what this is all about. I read a couple of messages. One person said in the uninstall, uninstall Data Safe. I looked in there, and I have three different data safe programs listed. Not sure what to do here.

 

 

Question Info


Last updated April 26, 2019 Views 109 Applies to:
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Answer

 

Hi,

1.    What is the make of the computer?

2.    Have you made any changes to the computer prior to the issue?

Method 1: If you using Dell computer follow the steps provided in the following article and check if that helps.

‘ERROR MESSAGE: “STlog.dll not found.” WHEN STARTING WINDOWS’

http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&docid=438315&doclang=en&l=en&s=gen&cs=

Method 2: Try to boot into safe mode and check if the issue persists. Refer the following link to boot the computer in safe mode

http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

If the issue does not occur in safe mode then, start the computer in clean boot to check if any third party program is causing the issue. To configure your computer to clean boot refer the following link.

http://support.microsoft.com/kb/929135

Note: After you have finished troubleshooting, follow step 7 in the article to boot to normal startup.

Method 3: I would suggest you to perform SFC scan and check if it the issue persists. To do so, please refer the following article. The SFC /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.

For more information how to do SFC/ scan, please follow this link:

http://support.microsoft.com/kb/929833

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