Error message during vista's backup 0x80070005

Original Title: Backup

Error message during vista's backup 0x80070005

 

Question Info


Last updated September 1, 2018 Views 1,379 Applies to:

There are many reasons this error code could appear  we can't give you recommendations based just on this.  We need more information. What version of Vista are you using?  What type of backup were you trying?  To what type of media were you backing up and how were the devices connected?  What is the EXACT error message (word-for-word)? What exactly happens when you try to backup and where does the error occur?  Have you been able to backup this way before?   Please read the following article before you reply: http://support.microsoft.com/kb/555375/en-us.

Thanks and good luck!

 


Lorien - MCSE/MCSA/Network+/A+ --- If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.

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Hi,

This error code means that the file or the folder you are trying to take the backup does not have necessary permission.

Method 1: If you need to take a backup of any file or folder, please ensure that you give full permissions to that particular file or a folder.

To set file permission, refer the below steps:

a. Right-click the file or folder, and then click Properties.

b. Click the Security tab.

c. Under Group or user names, click your name to see the permissions you have.

d. If they are not given permission, click on edit and give the full control.

e. Then check if you are able to backup.

“What are permissions?”http://windows.microsoft.com/en-us/windows-vista/What-are-permissions

 

Method 2: Check if you are able to backup by following these steps:

a)Try turning off your anti-virus and malware protection temporarily while performing the backup. If the backup runs fine then you might need to check for any updates and the firewall settings within the security software.

http://windows.microsoft.com/en-US/windows-vista/Disable-antivirus-software

b) Turn off the User Account Control while backing up.

Refer: http://windows.microsoft.com/en-US/windows-vista/Turn-User-Account-Control-on-or-off 

 

Note: Ensure to enable the User Account Control and your anti-virus back on the computer after you finish these steps. It is not recommended to disable these settings on the computer. This is just to troubleshoot the issue.

 

Diana

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.


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Dear Diana D.

Your reply is referenced frequently -- and thank you for it -- but it is missing some detail that would make it much more readily usable.  Please help with more detail for both of your optional methods.

Method 1. If it is given that the settings for backup have not changed, then how does one determine which folder suddenly does not have the proper permissions?

And "B" to that; why doesn't Windows Backup just deal with it; either skip the file or copy it like the Administrative process that it is?

Method 2. If this is an ongoing problem; how does one determine which files or folders need to be excluded from the antimalware scanner?

And B to that; if Security Essentials is the antimalware program (as it is in this case) why is it not aware of Windows Backup and back out of the process entirely, automatically? Or, how can we make Microsoft Security Essentials ignore the backup process but stay up for any other antimalware activity?

Thanks very much.

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