Desktop Icons Not Working/Getting Internet Explorer Stopped Working Message also

I am having a problem with my desktop icons.  The very first time I use a desktop icon to enter a site when I first log on to my lap top everything works but when I close the site and try to open another icon on my desktop the icons no longer highlight or open.  This just started today.  Ran a full virus scan with Norton 360 but it found nothing. Also having constant trouble with my internet explorer. Get the internet explorer stopped working message.  Is there a way to fix this?
 

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Last updated February 27, 2019 Views 6,810 Applies to:
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Apparently there are 2 issues....

RE : desktop icons/shortcuts not working
2 suggestions :

1. Sice it just started today, plase do a system restore. Pick a date BEFORE today as your restore point.

2. Rebuild your icons cache. Yours might be corrupted.

Here is the link to the tutorial :
http://www.vistax64.com/tutorials/117229-icon-cache-rebuild.html
Use Option One. Easier.

RE : Internet stops worikng message
Try these Microsoft Support tutorials : 

Fix Internet Explorer add-ons problem when IE hangs or freezes
http://support.microsoft.com/mats/ie_freezes_or_crashes/en-us

How to reset Internet Explorer
http://support.microsoft.com/kb/923737


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I tried out your suggestion about resetting my internet explorer.  Followed the link you provided and it worked.  All my icons are working (have opened and closed them a few times to double check). Also my internet has regained it's original speed.  Thank you so much!

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