Question

Q: <C_SpURsDLL AND <C_PsdRsDLL and a 3rd box PSD runtime application errors always popping up upon start up. Is__this fixable? It is a little annoying. Can you advise on how to fix? Thanks

Those above in title is my problem.

Answer

A:

Hi alanbk,

This error message occurs due to a software called HP Embedded Security for ProtectTools.
If you have the above said software you may uninstall and reinstall it and check if it works.

Also refer the below link to one of the thread with similar issue and check if its helpful
http://social.technet.microsoft.com/Forums/en/itprovistaapps/thread/7ed4821d-ef8e-4ce8-b48d-5cef03e8e322

Additional information
If you are using a HP computer then refer the below link and check if it is helpful.
http://forums11.itrc.hp.com/service/forums/bizsupport/questionanswer.do?admit=109447626+1267877862921+28353475&threadId=1077991

If the above steps fail then you may try the clean boot procedure and check if its works.

To help troubleshoot error messages and other issues, you can start Windows Vista by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.

Refer the below link to know more about clean boot procedure.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.microsoft.com/kb/929135

Reset the computer to start as usual
After you have finished troubleshooting, follow these steps to reset the computer to start as usual:
• Click Start, type msconfig in the Start Search box, and then press ENTER.
• If you are prompted for an administrator password or for confirmation, type your password, or click Continue.
• On the General tab, click the Normal Startup option, and then click OK.
• When you are prompted to restart the computer, click Restart.


Hope this helps!

Halima S    - Microsoft Support.
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Question Info

Views: 3,937 Last updated: March 25, 2018 Applies to: