Blue screen stop error code: STOP:0x000000F5

I am a college student and I am taking 2 of my classes online.  As soon as I decided to take my classes online my computer starts acting up again. I cant afford to take it to the geek squad cause I'll fall behind in my classes. This has happened before, the blue screens, and I was about to start my classes so instead of sending it out to be diagnosed, I thought I could fix the problem by just installing a new hard drive. So thats what I did. About a week later I got another blue screen and since I had just put the new hard drive and have a warranty, I took it back and they fixed it, didn't really get into what the problem was. Now about a month has passed and the dreaded blue screen is back. This time I wrote down all the error codes and everything I've done to try and fix the problem. I'm guessing that passing up the diagnostics and installing a new hard drive was a mistake, since I spent $260 and the problem isn't fixed. Anyhow sorry I got carried away with the details, but I'm desperate! Last night, I got the first blue screen and it read;  The usual "a problem was detected and windows had to shut down to prevent damage to your computer."

 Then it said (and this was the first and only time I seen this message) "Run a system diagnostics utility supplied by your hardware manufacturer. In particular run a memory check and check for faulty or mismatched memory. Try changing your video adapter."  And then the usual "disable any hardware or drivers and software etc... Tech info: STOP:0x0000007F(0x00000000,0x00000000, 0x00000000, 0x00000000).  Then I started it up in safe mode w/networking, ran windows memory diagnostics tool and it found nothing. Then I tried Microsoft fix it and I googled changing video adapter. That ended me upgoing into the properties of my video adapter to find out info about the driver. Somehow I got onto Intel'ssupport and found a newer driver for my video adapter so I downloaded it. But then I got the blue screen again. This time it read; "A problem has been detected etc.  FLTMGR_FILE_SYSTEM with Tech Info STOP:0x000000F5(0x0000006E ,0x87AD62F8, 0x87AD62C8, 0x00000000). Can you please tell me what is going on so I can fix this problem once and for all! Or should I just invest in a new computer?   Thank you for your time.

 

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Last updated June 5, 2019 Views 8,145 Applies to:
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Answer
Hi,

Since this has happened before suspect hardware especially hard drive and anything
related to it (such as motherboard and cabling) - also malware or even antivirus/anti-
spyware/security programs.

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Do you have ZoneAlarm or any 3rd party firewall installed? If so that could be the cause.
Other antivirus/security programs could be at least partially responsible.

This Hotfix "Might" apply however do not use unless you are fairly sure.

Using two Windows Filtering Platform (WFP) drivers causes a computer to crash when the
computer is running Windows Vista, Windows 7, or Windows Server 2008
http://support.microsoft.com/kb/979278

Also check :

General causes of "STOP 0x0000007F" errors (applies to Vista and Windows 7 as well)
http://support.microsoft.com/kb/137539 

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Picking up the pieces after a computer crash - see What to do if Windows will not start correctly
http://windows.microsoft.com/en-US/windows-vista/Picking-up-the-pieces-after-a-computer-crash

For BlueScreen troubleshooting methods using BlueScreenView and MyEventViewer see my replies
if this thread - top 3 answers (+1 other).

http://answers.microsoft.com/en-us/windows/forum/windows_vista-system/blue-screen-plug-and-play-detected-an-error-most/3deab2fa-4000-4136-8c78-a3d22b1db009 

We can analyze the minidumps if you make them available from the OneDrive or other file
sharing sites (such as MediaFire). If you have problems uploading the minidumps copy
them to the Desktop or the Documents folder and upload them from there.

Adding files to your OneDrive
http://windows.microsoft.com/en-us/windows-8/getting-started-onedrive-tutorial

One-Drive - Share files and folders and change permissions
http://windows.microsoft.com/en-us/onedrive/share-file-folder

Zip or upload the contents of C:\Windows\minidump

Use OneDrive to upload collected files

http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65


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BCCode: 7F    0x0000007f 

Have you added hardware or updated drivers recently? Check Control Panel - Windows
Updates to see if any drivers have been updated there just before this started happening.

For 7f - this could be a hardware issue such as poorly seated cards or memory, though there are
other causes. Weak powersupply could also lead to this. Use the troubleshooters above and below
and when you get to the  drivers and memory sections refer to my next message below and then
return to the troubleshooters if needed

If a PC remove ALL power. Open case, remove and reseat ALL cards, memory chips, and ALL
cables (do not just try to snug) on both ends if they can be reached and on the device ends if not
(removing the cables and reseating them helps to eliminate minor corrosion).

If a Laptop or a PC you might have to take to a shop (not BestBuy or other BigBox Stores) or your
System maker's Support.

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BCCode: 7F   0x0000007F  which is the same as 0x1000007F

The UNEXPECTED_KERNEL_MODE_TRAP bug check has a value of 0x0000007F. This bug check indicates that the Intel CPU generated a trap and the kernel failed to catch this trap.

This trap could be a bound trap (a trap the kernel is not permitted to catch) or adouble fault(a fault that occurred while processing an earlier fault, which always results in a system failure).

Parameters

The first parameter that appears on the blue screen specifies the trap number.

The most common trap codes include the following:

  • 0x00000000, or Divide by Zero Error, indicates that a DIV instruction is executed and the divisor is zero. Memory corruption, other hardware problems, or software failures can cause this error.
  • 0x00000004, or Overflow, occurs when the processor executes a call to an interrupt handler when the overflow (OF) flag is set.
  • 0x00000005, or Bounds Check Fault, indicates that the processor, while executing a BOUND instruction, finds that the operand exceeds the specified limits. A BOUND instruction ensures that a signed array index is within a certain range.
  • 0x00000006, or Invalid Opcode, indicates that the processor tries to execute an invalid instruction. This error typically occurs when the instruction pointer has become corrupted and is pointing to the wrong location. The most common cause of this error is hardware memory corruption.
  • 0x00000008, or Double Fault, indicates that an exception occurs during a call to the handler for a prior exception. Typically, the two exceptions are handled serially. However, there are several exceptions that cannot be handled serially, and in this situation the processor signals a double fault. There are two common causes of a double fault

CAUSE

Bug check 0x7F typically occurs after you install a faulty or mismatched hardware (especially memory) or if installed hardware fails.

A double fault can occur when the kernel stack overflows. This overflow occurs if multiple drivers are attached to the same stack. For example, if two file system filter drivers are attached to the same stack and then the file system recurses back in, the stack overflows.


Resolving the Problem

Troubleshooting: If you recently added hardware to the computer, remove it to see if the error recurs. If existing hardware has failed, remove or replace the faulty component. Run hardware diagnostics that the system manufacturer supplies to determine which hardware component failed.

The memory scanner is especially important. Faulty or mismatched memory can cause this bug check. For more informaiton about these procedures, see the owner's manual for your computer. Check that all adapter cards in the computer are properly seated. Use an ink eraser or an electrical contact treatment, available at electronics supply stores, to ensure adapter card contacts are clean.

If the error appears on a newly installed system, check the availability of updates for the BIOS, the SCSI controller, or network cards. These kind of updates are typically available on the Web site or BBS of the hardware manufacturer.

Confirm that all hard disk drives, hard disk controllers, and SCSI adapters are listed in the Microsoft Windows Marketplace Tested Products List.

If the error occurred after the installation of a new or updated device driver, you should remove or replace the driver. If, under this circumstance, the error occurs during the startup sequence and the system partition is formatted with NTFS, you might be able to use Safe Mode to rename or delete the faulty driver. If the driver is used as part of the system startup process in Safe Mode, you have to start the computer by using the Recovery Console in order to access the file.

Also restart your computer, and then press F8 at the character-based menu that displays the operating system choices. At theAdvanced Options menu, select theLast Known Good Configuration option. This option is most effective when you add only one driver or service at a time.

Overclocking (setting the CPU to run at speeds above the rated specification) can cause this error. If you have overclocked the computer that is experiencing the error, return the CPU to the default clock speed setting.

Check the System Log in Event Viewer for additional error messages that might help identify the device or driver that is causing the error. You can also disable memory caching of the BIOS to try to resolve the problem.

If you encountered this error while upgrading to a new version of the Windows operating system, the error might be caused by a device driver, a system service, a virus scanner, or a backup tool that is incompatible with the new version. If possible, remove all third-party device drivers and system services and disable any virus scanners before you upgrade. Contact the software manufacturer to obtain updates of these tools. Also make sure that you have installed the latest Windows Service Pack.

Finally, if all the above steps do not resolve the error, take the system motherboard to a repair facility for diagnostic testing. A crack, a scratched trace, or a defective component on the motherboard can also cause this error.


BCCode: 7F   0x0000007F  which is the same as 0x1000007F  <-- read this link
http://www.faultwire.com/solutions-fatal_error/Run-a-system-diagnostic-utility-supplied-by-your-0x1000007F-*1304.html

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BCCode: F5   0x000000F5

The most common cause of this issue is a hard drive problem or hardware connected to the drive
such as the motherboard/controller and cabling. Other possible cause include antivirus/antispyware/security programs.

Bug Check 0xF5: FLTMGR_FILE_SYSTEM

The FLTMGR_FILE_SYSTEM bug check has a value of 0x000000F5. This indicates that an unrecoverable failure occurred in the Filter Manager.

Important Information If You Have Received a STOP Code


If you have received a blue screen error, or stop code, the computer has shut down abruptly to protect itself from data loss. A hardware device, its driver, or related software might have caused this error. If your copy of Windows came with your computer, call the manufacturer of your computer. If you purchased Windows separately from your computer, Microsoft provides support.
To find contact information for Microsoft or your computer manufacturer, Contact Support.


If you have experience with computers and want to try to recover from this error, follow the steps provided in the Microsoft article Resolving STOP (Blue Screen) Errors in Windows.


The following actions might prevent an error like this from happening again:

  1. Download and install updates and device drivers for your computer from Windows Update.
  2. Scan your computer for computer viruses.
  3. Check your hard disk for errors.
FLTMGR_FILE_SYSTEM Parameters

The following parameters are displayed on the blue screen. Parameter 1 indicates the type of violation. The meaning of the other parameters depends on the value of Parameter 1.

See this link for Parameters or the Faultwire link below.
http://msdn.microsoft.com/en-us/library/ff560383(v=VS.85).aspx

Cause


The cause of the problem is indicated by the value of Parameter 1. See the table in the Parameters section.


Resolution


If Parameter 1 equals 0x66, you can debug this problem by verifying that your minifilter driver has registered a post-operation callback for this operation. The current operation can be found in the callback data structure. (See Parameter 2.) Use the !fltkd.cbd debugger extension.


If Parameter 1 equals 0x67, you should verify that you do not have a nonpaged pool leak somewhere in the system.


If Parameter 1 equals 0x6A, make sure that your minifilter driver does not reference this file object (see Parameter 2) to get a handle at any point during your minifilter's processing of this operation.


If Parameter 1 equals 0x6B or 0x6C, then a non-recoverable internal state error has occurred which will cause the operating system to bug check.


If Parameter 1 equals 0x6D, make sure that your minifilter driver does not call FltReleaseContext too many times for the given context (see Parameter 2).


If Parameter 1 equals 0x6E, make sure that your minifilter driver does not call FltReferenceContext after the given context has been deleted (see Parameter 2).

BCCode: F5   0x000000F5   <-- read this link
http://www.faultwire.com/solutions-fatal_error/FLTMGR-FILE-SYSTEM-0x000000F5-*1242.html

============================================================

Look in the Event Viewer to see if anything is reported about those.
http://www.computerperformance.co.uk/vista/vista_event_viewer.htm

MyEventViewer - Free - a simple alternative to the standard event viewer of Windows.
TIP - Options - Advanced Filter allows you to see a time frame instead of the whole file.

http://www.nirsoft.net/utils/my_event_viewer.html

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Also do this so you can see the likely bluescreens.

Windows Vista automatically restarts if your PC encounters an error that causes it to crash.
http://www.winvistatips.com/disable-automatic-restart-t84.html

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Here are some methods to possibly fix the blue screen issue. If you could give the Blue Screen
info that would help. Such as the BCC and the other 4 entries on the lower left. And any other
error information such as STOP codes and info such as IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

As examples :

BCCode: 116
BCP1: 87BC9510
BCP2: 8C013D80
BCP3: 00000000
BCP4: 00000002

or in this format :

Stop: 0x00000000 (oxoooooooo oxoooooooo oxooooooooo oxoooooooo)
tcpip.sys - Address 0x00000000 base at 0x000000000 DateStamp 0x000000000


This is an excellent tool for posting Blue Screen Error Information

BlueScreenView scans all your minidump files created during 'blue screen of death'
crashes, and displays the information about all crashes in one table - Free

http://www.nirsoft.net/utils/blue_screen_view.html


Many BlueScreens are caused by old or corrupted drivers, especially video drivers however
there are other causes.

You can do these in Safe Mode if needed or from Command Prompt from Vista DVD or Recovery
Options if your system has that installed by the maker.

This tells you how to access the System Recovery Options and/or from a Vista DVD
http://windowshelp.microsoft.com/Windows/en-US/Help/326b756b-1601-435e-99d0-1585439470351033.mspx

You can try a System Restore back to a point before the problem started if there is one.

How to Do a System Restore in Vista
http://www.vistax64.com/tutorials/76905-system-restore-how.html

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Start - type this in Search Box ->  COMMAND   find at top and RIGHT CLICK  -  RUN AS ADMIN

Enter this at the prompt - sfc /scannow

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.microsoft.com/kb/928228


The log might give you the answer if there was a corrupted driver. (Does not tell all the possible
driver issues).

Also run CheckDisk so we can rule out corruption as much as possible.

How to Run Check Disk at Startup in Vista
http://www.vistax64.com/tutorials/67612-check-disk-chkdsk.html

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Often updating drivers will help, usually Video, Sound, Network Card  (NIC), WiFi, 3rd party
keyboard and mouse, as well as other major device drivers.

Manually look at manufacturer's sites for drivers - and Device Maker's sites.
http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm

How to Install a Device Driver in Vista Device Manager
http://www.vistax64.com/tutorials/193584-device-manager-install-driver.html

How To Disable Automatic Driver Installation In Windows Vista - Drivers
http://www.addictivetips.com/windows-tips/how-to-disable-automatic-driver-installation-in-windows-vista/
http://technet.microsoft.com/en-us/library/cc730606(WS.10).aspx

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How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
unexpectedly
http://support.microsoft.com/kb/958233

Troubleshooting Vista Blue Screen, STOP Errors
http://www.chicagotech.net/vista/vistabluescreen.htm

Understanding and Decoding BSOD (blue screen of death) Messages
http://www.taranfx.com/blog/?p=692

Windows - Troubleshooting Blue Screen Errors
http://kb.wisc.edu/page.php?id=7033

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In some cases this might be required.

StartUp Repair from Recovery Options or Vista disk

How to do a Startup Repair
http://www.vistax64.com/tutorials/91467-startup-repair.html

This tells you how to access the System Recovery Options and/or from a Vista DVD
http://windowshelp.microsoft.com/Windows/en-US/Help/326b756b-1601-435e-99d0-1585439470351033.mspx

Hope this helps.


Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.

Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

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