Q: Blue Screen Error Code 8E This thread is locked from future replies

I get the blue screen of death (error code 0000008e) every time I restart.  I ran a system scan from the command line and it didn't find anything wrong.  What's next?




Remember on a new machine the more you change the more they will claim it is something you did.

0x00000008 can be a video driver (or others) however it is often memory mismatch or other hardware
issues. Since it is a new machine I urge you to get their support involved and do not settle for less than
them fixing it totally. Do not settle for putting up with this intermittantly as it will get worse.

Here are some methods to possibly fix the blue screen issue. If you could give the Blue Screen info that would
help. Such as the BCC and the other 4 entries on the lower left. And any other error information such as STOP
codes and info such as IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

As examples :

BCCode: 116
BCP1: 87BC9510
BCP2: 8C013D80
BCP3: 00000000
BCP4: 00000002

or in this format :

Stop: 0x00000000 (oxoooooooo oxoooooooo oxooooooooo oxoooooooo)
tcpip.sys - Address 0x00000000 base at 0x000000000 DateStamp 0x000000000

This is an excellent tool for posting Blue Screen Error Information

BlueScreenView scans all your minidump files created during 'blue screen of death' crashes, and displays the
information about all crashes in one table - Free

Many BlueScreens are caused by old or corrupted drivers, especially video drivers however there are other causes.

You can do these in Safe Mode if needed or from Command Prompt from Vista DVD or Recovery Options if your
system has that installed by the maker.

This tells you how to access the System Recovery Options and/or from a Vista DVD

You can try a System Restore back to a point before the problem started if there is one.

How to Do a System Restore in Vista


Start - type this in Search Box ->  COMMAND   find at top and RIGHT CLICK  -  RUN AS ADMIN

Enter this at the prompt - sfc /scannow

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log

The log might give you the answer if there was a corrupted driver. (Does not tell all the possible driver issues).

Also run CheckDisk so we can rule out corruption as much as possible.
How to Run Check Disk at Startup in Vista


Often updating drivers will help, usually Video, Sound, Network Card  (NIC), WiFi, 3rd party keyboard and
mouse, as well as other major device drivers.

Manually look at manufacturer's sites for drivers - and Device Maker's sites.

How to Install a Device Driver in Vista Device Manager

How To Disable Automatic Driver Installation In Windows Vista - Drivers

How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart unexpectedly

Troubleshooting Vista Blue Screen, STOP Errors

Understanding and Decoding BSOD (blue screen of death) Messages

Windows - Troubleshooting Blue Screen Errors


In some cases this might be required.

StartUp Repair from Recovery Options or Vista disk

How to do a Startup Repair

This tells you how to access the System Recovery Options and/or from a Vista DVD

Hope this helps.

Rob - Bicycle - Mark Twain said it right.
Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

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Views: 46,845 Last updated: March 5, 2018 Applies to: