Socket Error: 10061. Error Number 0x800CCC0E (Windows Vista)__

Post the complete (verbatim) error message.

Tip: Disable email scanning by your anti-virus application.  It may be causing the 0x800CCC0E error and provides no additional protection anyway:

    • Why you don't need your anti-virus to scan your email 
       http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

[Last Revised - 09 December 2011, 23:15 UTC]

Hi beechnut2,

1.    When was the last time it was working fine?

2.    Have you made any recent changes on the computer?

3.    Do you have any security software installed on the computer?

I would suggest that you temporary disable the security software on the computer and later try to install the service pack, check if it works.

Disable antivirus software

http://windows.microsoft.com/en-US/windows-vista/Disable-antivirus-software

As per the below Microsoft article this error occurs when connecting to the mail server.

Exchange Server client receives an error message when it tries to send or receive e-mail: "Socket error: 10061, Error Number: 0x800ccc0e"

http://support.microsoft.com/kb/191687

Hope this helps!

Halima S   - Microsoft Support.

Visit our  Microsoft Answers Feedback Forum and let us know what you think.

Hi beechnut2,

I responded above with a solution that should fix your problem. Please return to the thread and let us know if this has solved your problem.
If the suggestion above solved your problem, click the “Mark As Answer” button at the bottom of the post. If not, please return and provide any additional details you have come across so that we can further troubleshoot the issue.

Halima S   - Microsoft Support.

Visit our  Microsoft Answers Feedback Forum and let us know what you think.

Didn't the "pilot policy" test period end on 31 Dec-10, Halima?

Server: 'smtp.orangehome.co.uk'

Windows Live Mail Error ID: 0x800CCC0E

Protocol: SMTP

Port: 25

Secure(SSL): No

Socket Error: 10060

Server: 'smtp.orangehome.co.uk'

Windows Live Mail Error ID: 0x800CCC0E

Protocol: SMTP

Port: 25

Secure(SSL): No

Socket Error: 10060

You will find support for Windows Live Mail in these forums: http://answers.microsoft.com/en-us/windowslive/forum/livemail

Tip: I'd very much doubt you'd be able to Send messages when you're away from home using Outgoing Port 25 and/or with SSL disabled. Check with your ISP.

Tip: Disable email scanning by your anti-virus application.  It may be causing the 0x800CCC0E error and provides no additional protection anyway.

    • Why you don't need your anti-virus to scan your email 
       http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

I have the same problem. I tried disabling all antivirus software but no improvement. Did you find a solution ?

I am using Windows 7 / Windows Live Mail -  the Error message I have is as follows

Unable to send or receive messages for the Gmail (jdwoodford) account. Header download for the 'Inbox' folder did not complete. The connection to the server has failed.

Server Response: Your IMAP command could not be sent to the server, due to non-network errors. This could, for example, indicate a lack of memory on your system.
Server: 'imap.gmail.com'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: IMAP
Port: 993
Secure(SSL): Yes

I have plenty of memory available

Anyone able to help ?