Q: Smart Bro USB modem will no longer connect to the internet.


Please help me to my problem my SMART BRO USB has stopped working I don't know what's the cause and how to fix it. When I open the program a window stating that smart bro has stopped working, and everytime I am connecting to the internet it always fails, and it stating "A connection to the remote computer could not be established, so the port used for this connection was closed. Ask assistance to this code error" Please guide me on how to fix it." Because I cannot find solutions to this error. Thanks..



1. Have you made any changes to your computer prior to this issue?
2. Are you using wired or wireless connection?
Follow the suggestions and see if it helps.

Method 1

You may refer the article mentioned below.

Troubleshoot modem problems

Method 2
You may update the latest Network adapter drivers from the manufacturer’s website.
Update a driver for hardware that isn't working properly


Method 3
If it was performing fine before, you may perform System Restore.
System Restore: frequently asked questions


Method 4
If the issue still exists, you may contact Smart Bro support.
Smart Bro support


You may also refer the articles for more information.

Troubleshoot network connection problems

Troubleshoot Internet connection problems

Wired and wireless network connection problems in Windows


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Views: 2,265 Last updated: June 27, 2018 Applies to: