Ras Error 31

Using an aircard (ATT) to connect, routinely get a "RAS 31" error and have to reboot.  What is the cause and how can I fix this.
 

Question Info


Last updated March 25, 2018 Views 1,213 Applies to:
Answer

Hi RatTerrier3000,

• Were you able to connect before?

A) Check for services

i. Type services.msc in the search bar and hit enter
ii. Search for the following services
    • Telephony.
    • Remote Access Connection Manager
    • Remote Access Auto connection manager
iii. Select Startup type:  Manual and start the service
iv. Disconnect the device and restart the computer.
v. Then attempt to connect.

If that does not work you may have to contact your internet service provider.

Also refer to http://forums.wireless.att.com/cng/board/message?board.id=pccards&thread.id=13262

Diana
Microsoft Answers Support Engineer
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