Printer offline-How can I change it to "on-line"

How can I change a printer that is networked from "off-line" to  "online" to one computer?

Ours is accessible to my computer but not my wife's as her status is "off-line."

 

Question Info


Last updated December 14, 2018 Views 711,821 Applies to:
Answer

Hi WVseagull,

 

Check the status of the printer at Control Panel. Set it to online if it’s shown as offline. If this doesn’t fix the problem, check whether installing the vista driver available at your printer manufacturer’s website helps.

 

Step 1:

a. Click Start, go to Control Panel and select Hardware and Sound.

b. Click Printer.

c. If the Printer is offline, it shows “Offline” status. If the Printer is online it shows “Ready”.

d. If the Printer is offline, set it to online.

e. Right-click on the printer and select “Use Printer Online”.

f. The display should change to ready when the printer is set to online.

 

Step 2:

If still you are facing issues, then update the printer driver. This should fix the problem.

Update drivers: recommended links

http://windows.microsoft.com/en-US/windows-vista/Update-drivers-recommended-links

 

Hope this information is helpful.

Praseetha K
Microsoft Answers Support Engineer
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