The error message suggests you have a propblem with you IP configuration or settings or with TCP/IP.
Jere's how to reset the TCP/IP Stack:
Go to the Start Menu, type cmd and right click or (Ctrl + Shift and hit Enter), and select "Run As Administrator"
Type the following commands, each followed by pressing enter.
netsh int reset all
netsh int ip reset
netsh winsock reset
Has networking ever functioned on this machine. If so, do you know when this problem began? Try a System Restore to a point in time
BEFORE the problem began. Here's the procedure: http://www.howtogeek.com/howto/windows-vista/using-windows-vista-system-restore/.
Be sure to check the box to show more than 5 days of restore points. If the first attempt fails, then try an earlier point or two. NOTE: You will have to re-install any software and updates you installed between now and the restore point, but you can use
Windows Update for the updates.Use the recovery disk if the system prompt doesn’t work. The recovery disk works a bit different from the above procedures but if you follow the prompts from the System Restore menu option with the above information
you should be able to restore with no problems.
How are you connected to the internet? Are you using just a modelm or do you have a wireless router attached? Can computers connected directly to the modem connect to the internet? Can any other computers you have there connect to the
internet or is the problem isolated to this one computer?
If none of the above work (but I think one ot them will give you the clue you may be missing in trying to set it up yourself), I recommend you contact your ISP and reqeust assistance to confirm the settings, confirm that the modem and line
are OK, and help you set up the connection. They may be able to assist you with any required router or modem settings required for this to work that we wouldn't know about becaouse they are ISP-specific and we don't have access to that information. And because
of the error oode, be sure your IP addresses are correct for your system and network and you have no duplicates if any are set to be static.
I hope thiis helps.
Lorien - MCSE/MCSA/Network+/A+ --- If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.
11 people were helped by this reply
Did this solve your problem?
Sorry this didn't help.
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.