Question

Q: Dial Up error 720: Solution for Windows Vista Home Edition?

Hello:

When I try to use a broadband usb pen ZTE Model MF636 HSUPA, I get this error 720 message. After going to the ISP assistance, they tried everything. They inserted all the data needed to make it function but always the same error 720 message. It seems to be a port problem. It seems this is due to the fact that this a 2007 PC, and every time we uninstall Wan Mini ports, Windows get the wrong version of the controler. There is a solution in Microsoft Support http://support.microsoft.com/kb/810979/en-us/ but it applies to Windows 2000 professional edition. Please, is there a solution for this error 720 that applies to Windows Vista Home Edition?

Thank you!

Victor.

Answer

A:

Hi Benfiquista,

Follow the steps below to resolve the issue you are facing.

To establish a manual connection in Windows Vista
1. Click Start , and then click Control Panel .
2. Click Network and Internet , and then click Network and Sharing Center .
3. From the left menu, click Set up a connection or network .
4. Select Set up a dial-up connection , and then click Next .
5. In the Dial-up phone number box, type a seven-digit phone number, or type a ten-digit phone number if you must dial the area code for a local phone number.
Note If the customer is un-aware of the access number, provide the number.
  In the Connection name box, type Test
6. In the User name box, type user_name , and then press the TAB key.
Note The user name is the part of your e-mail address that comes before the @ symbol.
7. Type your password in the Password box.
8. Select Allow other people to use this connection check box, and then click Create .
Note If you have only one phone line, it must be available before you test the DUN connection.


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Views: 4,648 Last updated: March 25, 2018 Applies to: