Vista problem: Blue Screen, Reboot, the Repeat


I'm desperate for some help with my Gateway W340UI laptop with Windows Vista.

Ther last time I used it was last night while I was playing The Sims 2, and now it won't startup. 

The way it happens is that the Windows Error Recovery starts up and tells me that Windows failed to start and that a recent hardware or software might be thge cause. It tells me I can start it with Safe Mode, Safe Mode with Networking, Safe Mode with Command Prompt, Last Known Good Configuration (advanced), and to Start Windows Normally. (I already tried all of these and none of them work.) Then the loading bar appears  showing that its starting up then I get a blue screen that flashes so quickly I can't read it, and then the computer restarts.

Someone please help I can't live without my Laptop.


Question Info

Last updated March 5, 2019 Views 1,746 Applies to:


Follow these steps to attempt to fix your Startup problems.


Restore Point:


Do System Restore in Safe Mode, if unable to do it in Normal Mode.


Try tapping F8 at startup, and from the list of startup selections, select Safe Mode by using UP Arrow Key to go there > then hit Enter.

Try a System Restore once there, to pick a Restore Point before your problem..

Click Start > Programs > Accessories > System Tools > System Restore > pick a different time > Next > etc


Read the above for a very good Graphical display of how to go back more than 5 days in System Restore Points by ticking the correct Box.



If Restore does not work and you do not have a Microsoft Vista DVD, make a Bootable Repair Disk to do a Startup Repair:


 Download the ISO file at the supplied link, and make a Bootable Startup Repair Disk from it.


Go into your Bios/Setup, or Boot Menu, at startup, and change the Boot Order to make the DVD/CD drive 1st in the Boot Order, then reboot with the disk in the Drive.


At startup/power on you should see at the bottom of the screen either F2 or DELETE, to go into Bios/Setup, or F12 for the Boot Menu.


When you have changed that, insert that Bootable Disk you have made in the Drive, and reboot.


Above link shows what the process looks like, and a how-to, as it loads to the Repair Options.


Neosmart contains the contents of the Windows Vista DVD's "recovery center," as we've come to refer to it. It cannot be used to install or reinstall Windows Vista, and just serves as a Windows PE interface to recovering your PC. Technically, one could re-create this installation media with freely-downloadable media from Microsoft (namely the Microsoft WAIK kit, a multi-gigabyte download); but it's damn-decent of Microsoft to make this available to Windows' users who might not be capable of creating such a thing on their own.


Read all info at the website about creating and using it:


ISO Burner:

It makes a very good Vista Startup Repair Disk.

You can do a Startup Repair, System Restore, etc from it.

It is NOT a reinstall disk.


And the 32bit is what comes normally on a computer, unless 64bits requested.


Mick Murphy - Microsoft Partner

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