USB ports error code 19

USB ports do not work and have an error code 19.  New driver download does not help..
 

Question Info


Last updated February 15, 2019 Views 22,968 Applies to:
Answer
Answer
Hi,

Code 19 means there is a driver conflict such as two devices trying to use the same resources.

Do these to clear corruption and repair/replace damaged/missing system files.

Run DiskCleanup - Start - All Programs - Accessories - System Tools - Disk Cleanup

Start - type in Search box -  COMMAND   find at top of list -  RIGHT CLICK  -  RUN AS ADMIN

sfc /scannow

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.microsoft.com/kb/928228


Then run checkdisk - schedule it to run at next start and then Apply OK your way out then restart.

How to Run Check Disk at Startup in Vista
http://www.vistax64.com/tutorials/67612-check-disk-chkdsk.html

-----------------------------------------------

Then lets refresh the USB Stack

Control Panel - Device Manager - USB Serial Controllers - RIGHT CLICK on EVERYTHING and UNINSTALL
all except the category itself - REBOOT - this refreshes the drive and the USB stack

This KB shows the XP how to and the Vista method is identical
http://support.microsoft.com/kb/310575

USBDeview is a small utility that lists all USB devices that currently connected to your computer, as well as all USB devices that you previously used. Run it Options and check the 1st three choices to see if any are there.

http://www.nirsoft.net/utils/usb_devices_view.html

You would remove all instances of the problem hubs and/or devices  then reboot.

----------------------------------------------

If needed try both of these :

Tips for solving problems with USB devices - and a Mr Fixit
http://windowshelp.microsoft.com/Windows/en-US/Help/c39bd203-f729-47a4-8351-83291e13c8a81033.mspx#EGB

Hardware devices not detected or not working - Mr Fixit
http://support.microsoft.com/gp/hardware_device_problems

Hope this helps.

Rob - Bicycle - Mark Twain said it right.
Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

2 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.