Touchpad not working

I am using ASUS windows 7 laptop.. The problem is that the synaptics touchpad is not working. It will only work when I start to turn on the laptop but after turning it on, when the all the icons will appear it will not work anymore. What will I do? Please help me. Thank you very much.

 

 

Question Info


Last updated August 22, 2019 Views 36,782 Applies to:
Answer
Answer

Hi,

This is the Vista Forums so it would be best to ask for help in the Windows 7 Forums.

Answers - Windows 7 Forums
http://social.answers.microsoft.com/Forums/en-US/category/windows7

----------------------------------------------------------

Try System Restore back to before that happened :

How to Do a System Restore in Windows 7
http://www.sevenforums.com/tutorials/700-system-restore.html


==========================================

If needed : (make sure you have rebooted at least once if the above did not work)

Control Panel - Device Manager - Mice and Pointing Devices - Double Click on Touch Pad - Driver's Tab -
Click Update Driver (this is may not do anything as MS is far behind certifying drivers), now RIGHT CLICK
on TouchPad and UNINSTALL.

Then go to USB Controllers and UNINSTALL EVERYTHING except the category itself (all in it). REBOOT

This will refresh the TouchPad Driver and the USB Stack. This does not stop the touchpad from working.

Here is the similar procedure in XP, Vists, and Windows 7's are the same except we need to clear
the specific device if present.
http://support.microsoft.com/kb/310575

Then go to System maker's site and get the latest touchpad drivers.

Download - SAVE - go to where you put it - Right Click on - RUN AS ADMIN.

================================================

Settings for TouchPad are in Control Panel - Mouse (there might be several tabs with TouchPad entries)
and some have a utility that loads in Notification Area near clock on lower right.

Many Systems have Hotkeys that disable the TouchPad so check with ASUStek Support and Forums.

Check with ASUS support and their forums.

ASUStek Support
http://support.asus.com/

ASUStek Forums
http://vip.asus.com/forum/default.aspx?SLanguage=en-us

ASUStek Drivers
http://support.asus.com/download/download.aspx?SLanguage=en-us

Hope this helps.

Rob Brown - MS MVP - Windows Desktop Experience : Bicycle - Mark Twain said it right.
Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

4 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.