I am trying to help a friend with her new U3 cruzier. I was showing her all of the different options on it and it will not open. We are getting this message
Windows has allocated a drive letter to the U3 drive that is already taken by another drive on your machine or there are no more drive letters available on this machine. Try disconnecting any network drives that you have connected to your computer and restart
U3 by double-clicking LauncU3.exe or the U3 System CD-ROM icon. Once the U3 launchpad is running, you can reconnect the network drives.
If you do not have administrative privileges that allow you to disconnect network drives, contact the system adminstrator.
For more troubleshooting tips click the Troubleshoot Button.
Yesterday I used my U3 Cruzier and it worked fine. When I tried it today I am getting the same message. This is a new computer (she has had it 2 weeks)
Her System Summary on her computer reads as follows
OS Name Microsoft Windows Vista Home Edition
Version 6.0.6001 Service Pack 1 Build 6001
Other OS Description NOt Available
OS Manufacturer Microsoft Corporation
System Manufacturer eMachines
System Model EL1300G
System Type X86-based PC
Processor AMD Athlon(tm) Processor 2650e, 1600 Mhz, 1 Core(s), 1 Logical Processor(s)
BIOS Version/Date Phoenix Technologies, LTD R01-A2, 10/04/2009
SMBIOS Version 2.5
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Hardware Abstraction Layer Version = "6.0.6001.18000"
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 2.00 GB
Total Physical Memory 1.75 GB
Available Physical Memory 959 MB
Total Virtual Memory 3.74 GB
Available Virtual Memory 2.58 GB
Page File Space 2.04 GB
Page File C:\pagefile.sys
Hope this is enough information. I would really appreciate any help that you can give me.
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With the steps you have taken so far, it should have resolved this issue. Have you tried to restart your PC and check if that will correct the
error? You may also want to try connecting your USB drive to another PC at least to rule out the possibility of a bad USB flash drive.
Meanwhile, here is link to the support page of SanDisk on how to trouble shoot this issue using another method. Good luck!