Problem Event Name: BlueScreen

I receive the following bluescreen message. Any suggested fixes?
 

Problem signature:

Problem Event Name: BlueScreen

OS Version: 6.0.6001.2.1.0.768.3

Locale ID: 1033

Additional information about the problem:

BCCode: 1000007f

BCP1: 00000008

BCP2: 8014C000

BCP3: 00000000

BCP4: 00000000

OS Version: 6_0_6001

Service Pack: 1_0

Product: 768_1

 

Question Info


Last updated November 17, 2018 Views 56,700 Applies to:
 Hello drolston,

 

Thank you for posting to the Microsoft Answers Forum.

 

The Blue Screen error you are see 1000007f is UNEXPECTED_KERNEL_MODE_TRAP_M. This means a trap occurred in kernel mode, and it's a trap of a kind that the kernel isn't allowed to have/catch (bound trap) or that is always instant death (double fault). The first number in the bug check parameters is the number of the trap (8 = double fault, etc).

 

Most of the time bug check code 7F is caused by hardware error. Usually it is because of faulty ram. Run memtest to stress test the ram. You could have corrupt or mismatched memory that is causing problems.

 

When Windows crashes with blue screen, it writes a system event 1001/1003 and a minidump to the folder \windows\minidump. Check system event 1001 and 1003 and see if it has the content of the blue screen.

 

To get to the event viewer:

Go to Start Button, right click on Computer, select Manage.

If you get the User Account Control Dialog box, click Continue.

On the Computer Management Console, in the left pane, double click on Event Viewer. This will bring up a Overview and Summary of the event logs. Check for the event id's 1001 and 1003. You can verify if you are getting the same parameters for

the Blue Screen.

 

There is another quick way to bring up the Event Viewer. (This may not work in Vista Home Basic or Vista Home Premium)

Go to Start Button.

In the Start Search box, type in "eventvwr.msc".

If you get the User Account Control Dialog box, click Continue.

This will bring up the Event Viewer Overview and Summary logs.

 

Please report back with the results of the memory test and if you need further assistance to help with troubleshooting.

 

Sincerely,


Marilyn
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.
Marilyn

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 Hello drolston,
i have this instances 3 times till now.
Event-1:

-     System

   
   
-     Provider

   
   
    [ Name]     Microsoft-Windows-Kernel-Power

   
   
    [ Guid]     {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

   
   

    EventID     41

   
   

    Version     2

   
   

    Level     1

   
   

    Task     63

   
   

    Opcode     0

   
   

    Keywords     0x8000000000000002

   
   
-     TimeCreated

   
   
    [ SystemTime]     2011-03-09T09:53:34.456014000Z

   
   

    EventRecordID     1150

   
   

    Correlation

   
   
-     Execution

   
   
    [ ProcessID]     4

   
   
    [ ThreadID]     8

   
   

    Channel     System

   
   

    Computer     Veeranjaneyulu

   
   
-     Security

   
   
    [ UserID]     S-1-5-18
-     EventData

   
    BugcheckCode     0

   
    BugcheckParameter1     0x0

   
    BugcheckParameter2     0x0

   
    BugcheckParameter3     0x0

   
    BugcheckParameter4     0x0

   
    SleepInProgress     true

   
    PowerButtonTimestamp     129440866749918021

Event-2:

-     System

   
   
-     Provider

   
   
    [ Name]     Microsoft-Windows-Kernel-Power

   
   
    [ Guid]     {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

   
   

    EventID     41

   
   

    Version     2

   
   

    Level     1

   
   

    Task     63

   
   

    Opcode     0

   
   

    Keywords     0x8000000000000002

   
   
-     TimeCreated

   
   
    [ SystemTime]     2011-03-29T11:40:32.521610600Z

   
   

    EventRecordID     6384

   
   

    Correlation

   
   
-     Execution

   
   
    [ ProcessID]     4

   
   
    [ ThreadID]     8

   
   

    Channel     System

   
   

    Computer     Veeranjaneyulu

   
   
-     Security

   
   
    [ UserID]     S-1-5-18
-     EventData

   
    BugcheckCode     209

   
    BugcheckParameter1     0x1c

   
    BugcheckParameter2     0x2

   
    BugcheckParameter3     0x1

   
    BugcheckParameter4     0xfffff8800191a87e

   
    SleepInProgress     false

   
    PowerButtonTimestamp     0

Event-3:

-     System

   
   
-     Provider

   
   
    [ Name]     Microsoft-Windows-Kernel-Power

   
   
    [ Guid]     {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

   
   

    EventID     41

   
   

    Version     2

   
   

    Level     1

   
   

    Task     63

   
   

    Opcode     0

   
   

    Keywords     0x8000000000000002

   
   
-     TimeCreated

   
   
    [ SystemTime]     2011-04-02T10:43:26.286011900Z

   
   

    EventRecordID     7375

   
   

    Correlation

   
   
-     Execution

   
   
    [ ProcessID]     4

   
   
    [ ThreadID]     8

   
   

    Channel     System

   
   

    Computer     Veeranjaneyulu

   
   
-     Security

   
   
    [ UserID]     S-1-5-18
-     EventData

   
    BugcheckCode     209

   
    BugcheckParameter1     0x1c

   
    BugcheckParameter2     0x2

   
    BugcheckParameter3     0x1

   
    BugcheckParameter4     0xfffff8800190787e

   
    SleepInProgress     false

   
    PowerButtonTimestamp     0







 

Thank you for posting to the Microsoft Answers Forum.

 

The Blue Screen error you are see 1000007f is UNEXPECTED_KERNEL_MODE_TRAP_M. This means a trap occurred in kernel mode, and it's a trap of a kind that the kernel isn't allowed to have/catch (bound trap) or that is always instant death (double fault). The first number in the bug check parameters is the number of the trap (8 = double fault, etc).

 

Most of the time bug check code 7F is caused by hardware error. Usually it is because of faulty ram. Run memtest to stress test the ram. You could have corrupt or mismatched memory that is causing problems.

 

When Windows crashes with blue screen, it writes a system event 1001/1003 and a minidump to the folder \windows\minidump. Check system event 1001 and 1003 and see if it has the content of the blue screen.

 

To get to the event viewer:

Go to Start Button, right click on Computer, select Manage.

If you get the User Account Control Dialog box, click Continue.

On the Computer Management Console, in the left pane, double click on Event Viewer. This will bring up a Overview and Summary of the event logs. Check for the event id's 1001 and 1003. You can verify if you are getting the same parameters for

the Blue Screen.

 

There is another quick way to bring up the Event Viewer. (This may not work in Vista Home Basic or Vista Home Premium)

Go to Start Button.

In the Start Search box, type in "eventvwr.msc".

If you get the User Account Control Dialog box, click Continue.

This will bring up the Event Viewer Overview and Summary logs.

 

Please report back with the results of the memory test and if you need further assistance to help with troubleshooting.

 

Sincerely,


Marilyn
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.

2 people were helped by this reply

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1001:

-     System

   
   
-     Provider

   
   
    [ Name]     Microsoft-Windows-Dhcp-Client

   
   
    [ Guid]     {15A7A4F8-0072-4EAB-ABAD-F98A4D666AED}

   
   

    EventID     1001

   
   

    Version     0

   
   

    Level     2

   
   

    Task     3

   
   

    Opcode     75

   
   

    Keywords     0x4000000000000000

   
   
-     TimeCreated

   
   
    [ SystemTime]     2011-03-29T16:32:06.663918400Z

   
   

    EventRecordID     63

   
   

    Correlation

   
   
-     Execution

   
   
    [ ProcessID]     912

   
   
    [ ThreadID]     668

   
   

    Channel     Microsoft-Windows-Dhcp-Client/Admin

   
   

    Computer     Veeranjaneyulu

   
   
-     Security

   
   
    [ UserID]     S-1-5-19
-     EventData

   
    HWLength     6

   
    HWAddress     B8AC6F56E822

   
    StatusCode     121

1001:

-     System

   
   
-     Provider

   
   
    [ Name]     Microsoft-Windows-Dhcp-Client

   
   
    [ Guid]     {15A7A4F8-0072-4EAB-ABAD-F98A4D666AED}

   
   

    EventID     1001

   
   

    Version     0

   
   

    Level     2

   
   

    Task     3

   
   

    Opcode     75

   
   

    Keywords     0x4000000000000000

   
   
-     TimeCreated

   
   
    [ SystemTime]     2011-03-21T12:02:36.464817000Z

   
   

    EventRecordID     34

   
   

    Correlation

   
   
-     Execution

   
   
    [ ProcessID]     836

   
   
    [ ThreadID]     4176

   
   

    Channel     Microsoft-Windows-Dhcp-Client/Admin

   
   

    Computer     Veeranjaneyulu

   
   
-     Security

   
   
    [ UserID]     S-1-5-19
-     EventData

   
    HWLength     6

   
    HWAddress     B8AC6F56E822

   
    StatusCode     121

1001:

-     System

   
   
-     Provider

   
   
    [ Name]     Microsoft-Windows-WER-SystemErrorReporting

   
   
    [ Guid]     {ABCE23E7-DE45-4366-8631-84FA6C525952}

   
   
    [ EventSourceName]     BugCheck

   
   
-     EventID     1001

   
   
    [ Qualifiers]     16384

   
   

    Version     0

   
   

    Level     2

   
   

    Task     0

   
   

    Opcode     0

   
   

    Keywords     0x80000000000000

   
   
-     TimeCreated

   
   
    [ SystemTime]     2011-04-02T10:43:48.000000000Z

   
   

    EventRecordID     7434

   
   

    Correlation

   
   
-     Execution

   
   
    [ ProcessID]     0

   
   
    [ ThreadID]     0

   
   

    Channel     System

   
   

    Computer     Veeranjaneyulu

   
   

    Security
-     EventData

   
    param1     0x000000d1 (0x000000000000001c, 0x0000000000000002, 0x0000000000000001, 0xfffff8800190787e)

   
    param2     C:\Windows\MEMORY.DMP

   
    param3     040211-25100-01

1001:

-     System

   
   
-     Provider

   
   
    [ Name]     Microsoft-Windows-WER-SystemErrorReporting

   
   
    [ Guid]     {ABCE23E7-DE45-4366-8631-84FA6C525952}

   
   
    [ EventSourceName]     BugCheck

   
   
-     EventID     1001

   
   
    [ Qualifiers]     16384

   
   

    Version     0

   
   

    Level     2

   
   

    Task     0

   
   

    Opcode     0

   
   

    Keywords     0x80000000000000

   
   
-     TimeCreated

   
   
    [ SystemTime]     2011-03-29T11:40:45.000000000Z

   
   

    EventRecordID     6409

   
   

    Correlation

   
   
-     Execution

   
   
    [ ProcessID]     0

   
   
    [ ThreadID]     0

   
   

    Channel     System

   
   

    Computer     Veeranjaneyulu

   
   

    Security
-     EventData

   
    param1     0x000000d1 (0x000000000000001c, 0x0000000000000002, 0x0000000000000001, 0xfffff8800191a87e)

   
    param2     C:\Windows\MEMORY.DMP

   
    param3     032911-17066-01

1001:

-     System

   
   
-     Provider

   
   
    [ Name]     Microsoft-Windows-LoadPerf

   
   
    [ Guid]     {122EE297-BB47-41AE-B265-1CA8D1886D40}

   
   

    EventID     1001

   
   

    Version     0

   
   

    Level     4

   
   

    Task     0

   
   

    Opcode     0

   
   

    Keywords     0x8000000000000000

   
   
-     TimeCreated

   
   
    [ SystemTime]     2011-04-02T10:48:28.822933900Z

   
   

    EventRecordID     1592

   
   

    Correlation

   
   
-     Execution

   
   
    [ ProcessID]     4744

   
   
    [ ThreadID]     4872

   
   

    Channel     Application

   
   

    Computer     Veeranjaneyulu

   
   
-     Security

   
   
    [ UserID]     S-1-5-18
-     UserData

   
   
-     EventXML

   
   

    param1     WmiApRpl

   
   

    param2     WmiApRpl

   
   

    binaryDataSize     12

   
   

    binaryData     EE1B0000EF1B000034070000
1001:
-     System

   
   
-     Provider

   
   
    [ Name]     Microsoft-Windows-LoadPerf

   
   
    [ Guid]     {122EE297-BB47-41AE-B265-1CA8D1886D40}

   
   

    EventID     1001

   
   

    Version     0

   
   

    Level     4

   
   

    Task     0

   
   

    Opcode     0

   
   

    Keywords     0x8000000000000000

   
   
-     TimeCreated

   
   
    [ SystemTime]     2011-04-01T23:01:34.633602700Z

   
   

    EventRecordID     1552

   
   

    Correlation

   
   
-     Execution

   
   
    [ ProcessID]     2756

   
   
    [ ThreadID]     2036

   
   

    Channel     Application

   
   

    Computer     Veeranjaneyulu

   
   
-     Security

   
   
    [ UserID]     S-1-5-18
-     UserData

   
   
-     EventXML

   
   

    param1     WmiApRpl

   
   

    param2     WmiApRpl

   
   

    binaryDataSize     12

   
   

    binaryData     EE1B0000EF1B000034070000
1001:
-     System

   
   
-     Provider

   
   
    [ Name]     Windows Error Reporting

   
   
-     EventID     1001

   
   
    [ Qualifiers]     0

   
   

    Level     4

   
   

    Task     0

   
   

    Keywords     0x80000000000000

   
   
-     TimeCreated

   
   
    [ SystemTime]     2011-04-02T10:46:22.000000000Z

   
   

    EventRecordID     1590

   
   

    Channel     Application

   
   

    Computer     Veeranjaneyulu

   
   

    Security
-     EventData

   
   
    X64_0xD1_tcpip!TcpBeginTcbSend+33e

   
   
    0

   
   
    BlueScreen

   
   
    Not available

   
   
    0

   
   
   

   
   
   

   
   
   

   
   
   

   
   
   

   
   
   

   
   
   

   
   
   

   
   
   

   
   
   

   
   
    C:\Windows\Minidump\040211-25100-01.dmp C:\Users\Venkat\AppData\Local\Temp\WER-45458-0.sysdata.xml C:\Users\Venkat\AppData\Local\Temp\WERA6B9.tmp.WERInternalMetadata.xml

   
   
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_0_0_cab_08aad152

   
   
    X64_0xD1_tcpip!TcpBeginTcbSend+33e

   
   
    0

   
   
    040211-25100-01

   
   
    0
1003:
-     System

   
   
-     Provider

   
   
    [ Name]     Microsoft-Windows-Search

   
   
    [ Guid]     {CA4E628D-8567-4896-AB6B-835B221F373F}

   
   
    [ EventSourceName]     Windows Search Service

   
   
-     EventID     1003

   
   
    [ Qualifiers]     16384

   
   

    Version     0

   
   

    Level     4

   
   

    Task     1

   
   

    Opcode     0

   
   

    Keywords     0x80000000000000

   
   
-     TimeCreated

   
   
    [ SystemTime]     2011-04-02T10:44:13.000000000Z

   
   

    EventRecordID     1584

   
   

    Correlation

   
   
-     Execution

   
   
    [ ProcessID]     0

   
   
    [ ThreadID]     0

   
   

    Channel     Application

   
   

    Computer     Veeranjaneyulu

   
   

    Security
-     EventData

   
    ExtraInfo    
1003:
-     System

   
   
-     Provider

   
   
    [ Name]     Microsoft-Windows-Security-SPP

   
   
    [ Guid]     {E23B33B0-C8C9-472C-A5F9-F2BDFEA0F156}

   
   
    [ EventSourceName]     Software Protection Platform Service

   
   
-     EventID     1003

   
   
    [ Qualifiers]     16384

   
   

    Version     0

   
   

    Level     4

   
   

    Task     0

   
   

    Opcode     0

   
   

    Keywords     0x80000000000000

   
   
-     TimeCreated

   
   
    [ SystemTime]     2011-04-02T10:46:05.000000000Z

   
   

    EventRecordID     1588

   
   

    Correlation

   
   
-     Execution

   
   
    [ ProcessID]     0

   
   
    [ ThreadID]     0

   
   

    Channel     Application

   
   

    Computer     Veeranjaneyulu

   
   

    Security
-     EventData

   
   
    55c92734-d682-4d71-983e-d6ec3f16059f

   
   
    1: 01f5fc37-a99e-45c5-b65e-d762f3518ead, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 2: 2e7d060d-4714-40f2-9896-1e4f15b612ad, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 3: 3b965dfc-31d9-4903-886f-873a0382776c, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 4: 586bc076-c93d-429a-afe5-a69fbc644e88, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 5: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 6: 5e35dc43-389b-47c5-b889-2088b06738cb, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 7: 6a7d5d8a-92af-4e6a-af4b-8fddaec800e5, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 8: 9ab82e0c-ffc9-4107-baa1-c65a8bd3ccc3, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 9: 9f83d90f-a151-4665-ae69-30b3f63ec659, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 10: a63275f4-530c-48a7-b0d3-4f00d688d151, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 11: b8a4bb91-69b1-460d-93f8-40e0670af04a, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 12: d2c04e90-c3dd-4260-b0f3-f845f5d27d64, 1, 1 [(0 [0x00000000, 1, 0], [(?)(?)( 1 0x00000000 0 0 msft:rm/algorithm/bios/4.0 0x00000000 0)(?)(?)(?)])(1 )(2 )] 13: e68b141f-4dfa-4387-b3b7-e65c4889216e, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 14: ee4e1629-bcdc-4b42-a68f-b92e135f78d7, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 15: 4a8149bb-7d61-49f4-8822-82c7bf88d64b, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 16: afd5f68f-b70f-4000-a21d-28dbc8be8b07, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]

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My laptop restarts after shwing bluescreen error........... i receive the following bluescreen message. Any suggested fixes?

Problem signature:
  Problem Event Name:    BlueScreen
  OS Version:    6.1.7601.2.1.0.256.1
  Locale ID:    1033

Additional information about the problem:
  BCCode:    a
  BCP1:    8D189880
  BCP2:    00000002
  BCP3:    00000001
  BCP4:    830498DC
  OS Version:    6_1_7601
  Service Pack:    1_0
  Product:    256_1

Files that help describe the problem:
  C:\Windows\Minidump\102311-34367-01.dmp
  C:\Users\compaq\AppData\Local\Temp\WER-107515-0.sysdata.xml

2 people were helped by this reply

·

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My laptop restarts after shwing bluescreen error........... i receive the following bluescreen message. Any suggested fixes?

Problem signature:
  Problem Event Name:    BlueScreen
  OS Version:    6.1.7601.2.1.0.256.1
  Locale ID:    1033

Additional information about the problem:
  BCCode:    a
  BCP1:    8D189880
  BCP2:    00000002
  BCP3:    00000001
  BCP4:    830498DC
  OS Version:    6_1_7601
  Service Pack:    1_0
  Product:    256_1

Files that help describe the problem:
  C:\Windows\Minidump\102311-34367-01.dmp
  C:\Users\compaq\AppData\Local\Temp\WER-107515-0.sysdata.xml


I have the EXACT same problem. Did you figure out a way to fix it yet?

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Like Marilyn suggests in the top of the thread, it could be related to faulty hardware, specifically RAM in this case.  Running a memory diagnostics tool on your PC is a good start in troubleshooting this error.

Since blue screens are usually specific for each PC, it is in best practice to create your own thread.  Be sure to include all necessary information that will help with diagnosing your particular issue, including but not limited to: PC make & model, PC specifications, OS type, a description of what led to the problem you are facing, what steps you have taken in trying to resolve the issue, etc. .  The more specific and detailed you can be, the better it will help with providing you valuable suggestions for troubleshooting your conundrum.    ^_^

Seeing how this thread has been inactive for the better part of three years, I am going ahead and locking it.  Thanks.
01001001
01010011
01001111
01010011

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