Printer problem. Print job sits in queue.

Original Title: Printer problem.

Goes to queue. Nothing happens. Just sits there. Printer status states it is printing.

Answer
Answer

Hi fmitschsurewest.net,

 

·        Since when are you facing this issue?

·        Do you remember making any changes?

 

Check to see if the following helps.

 

Method 1: Run this automated troubleshooter and check for the issue.

Printing problems and printing errors

 

Method 2: Clear Printer Spooler files and enable the Spooler service.

 

a.       Click Start, type "services.msc" (without quotes) and press Enter.

b.      Double-click "Printer Spooler" in the Services list.

c.       Click Stop and click OK.

d.      Click Start, type "%WINDIR%\system32\spool\printers" (without quotes) in the search box and press Enter. In the open window, and delete all files in this folder.

e.       Now, go to “Services” again. Double-click "Printer Spooler".

f.        On the General tab, next to Startup type, make sure that Automatic is selected.

g.      If the service is not already running, under Service status, click Start, and then click OK. 

 

Also see:

Printer problems in Windows

 

Regards,

Syed N – Microsoft Support
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Question Info


Last updated September 26, 2023 Views 7,241 Applies to: