PCL XL error when trying to print to HP Color LaserJet

When I print a Word document (office 2007) to my HP Color LaserJet CM1312 MFP the printer prints the following message:

PXL XL error

 Subsystem:  Kernel
 Error:          IllegalOperatorSequence
 Operator;     EndSession
 Position:      15

I can print from notebook, and photos from MyPictures - but not Word. I am running Vista Home Premium 64-bit with sp1. Any Ideas?
 

Question Info


Last updated November 10, 2018 Views 17,474 Applies to:
Answer
 

Hi dpurrington,

 

Thanks for the responses involving this posts.

 

There was some specific information on www.hp.com site about the error that is being received.   I was hoping to get some information from you, would you tell me what driver is installed on the

on the vista64 bit system for the printer?

 

Best regards,


Debbie Microsoft Answers Support Engineer Visit our Microsoft Answers Feedback Forum and let us know what you think.
Debbie

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