Out of Paper Error When there is Paper

My computer is giving me an error that my printer is out of paper and it is not.  It has done this with three different printers.
 

Question Info


Last updated February 18, 2019 Views 98,431 Applies to:
Answer
Disable BiDirectional on the Port tab of printer properties
Alan Morris Windows Printing Team Search the Microsoft Knowledge Base here: http://support.microsoft.com/search/Default.aspx?adv=1
Formerly with Windows print team

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