nvidia geforce 8400m gs, error code 43

windows stopped the video card because it had a problem.
windows says this is the optimum driver for my laptop.
windows can't fix the problem.
what do I do now?
 

Question Info


Last updated May 24, 2019 Views 17,025 Applies to:
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Answer
Hi,

Check in with Nvidia Support and their forums as this could be a known issue.

Nvidia Support
http://www.nvidia.com/page/support.html

Nvidia Forums
http://forums.nvidia.com/

================================

Try MANUALLY updating the display/video driver.

Nvidia Drivers
http://www.nvidia.com/Download/index.aspx?lang=en-us

This is my generic how to for proper driver updates : (you want to update or re-install the lastest video driver
from Nvidia)

This utility makes it easy to see which versions are loaded :

DriverView - Free - utility displays the list of all device drivers currently loaded on your system. For
each driver in the list, additional useful information is displayed: load address of the driver, description,
version, product name, company that created the driver, and more.
http://www.nirsoft.net/utils/driverview.html

For Drivers check System Maker as fallbacks and Device Maker's which are the most current.
Control Panel - Device Manager - Display Adapter - write down the make and complete model of your
video adapter - double click - Driver's tab - write down the version info. Now click UPdate Driver (this
may not do anything as MS is far behind certifying drivers) - then Right Click - Uninstall - REBOOT
this will refresh the driver stack.

Repeat that for Network - Network Card (NIC), Wifi, Sound, Mouse and Keyboard if 3rd party with their
own software and drivers and any other major device drivers you have.

Now go to System Maker's site (Dell, HP, Toshiba as examples) (as rollback) and then Device Maker's site
(Realtek, Intel, Nvidia, ATI as examples) and get their latest versions. (Look for BIOS, Chipset and software
updates at System Maker's site while there.)

Download - SAVE - go to where you put them - Right Click - RUN AD ADMIN - REBOOT after each installation.

Always check in Device Manager - Drivers tab to be sure the version you are installing actually shows up. This
is because some drivers rollback before the latest is installed (sound drivers particularly do this) so install a
driver - reboot - check to be sure it is installed and repeat as needed.

Repeat at Device Makers - BTW at Device Makers DO NOT RUN THEIR SCANNER - check manually by model.

Manually look at manufacturer's sites for drivers - and Device Maker's sites.
http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm

How to Install a Device Driver in Vista Device Manager
http://www.vistax64.com/tutorials/193584-device-manager-install-driver.html

If you update drivers manually then it is a good idea to disable Driver Installations in Windows Updates,
this leaves Windows Updates ON however it will not install drivers which will usually be older and cause
issues. If Updates suggests a new driver then HIDE it (Right Click on it) and then go look for new ones
manually if you wish.

How To Disable Automatic Driver Installation In Windows Vista - Drivers
http://www.addictivetips.com/windows-tips/how-to-disable-automatic-driver-installation-in-windows-vista/
http://technet.microsoft.com/en-us/library/cc730606(WS.10).aspx

Hope these help.


Rob - Bicycle - Mark Twain said it right.
Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

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