Just recently the mouse and keyboard stopped working on the computer. We have Windows Vista. Now we can't get past the start-up screen because the mouse and keyboard don't work at that point. The mouse and keyboard do work if you press F2 during the
start-up, but I have no idea what to change in that screen to make the mouse and keyboard work. Any ideas. I have seen lots of posts regarding this issue on the internet, but nothing that really answers how to get the computer to recognize them again after
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You may also try to perform a system restore to a date when you were able to use the keyboard and mouse.
1.Insert the Windows Vista installation disc.
2.Restart your computer.
3.If prompted, press any key to start Windows from the installation disc.
Note: If your computer is not configured to start from a CD or DVD, check the information that came with your computer. You may need to change your computer's BIOS settings. For
more information, see BIOS: frequently asked questions.
4.Choose your language settings, and then click
Repair your computer.
6.Select the operating system you want to repair, and then click
7.On the System Recovery Options menu, click
8.Select a date for system restore and follow On-Screen instructions.