Intermittent hangs. Event log shows event 11 atapi: The driver detected a controller error on \Device\Ide\IdePort1. How do I find this device? Is this probably a hardware problem?
I am investigating intermittent hangs, where my cursor becomes an hourglass and the system will not even respond to ctrl-alt-del. In the event log, I find
Event 11 atapi : The driver detected a controller error on \Device\Ide\IdePort1.
How do i determine which physical device(s) this is associated with? Does this indicate a hardware problem, or might driver or firmware be the source?The system has been running fine for a couple years. I am not aware of any software changes that have occurred recently, though I did have to forcibly remove and reinstall iTunes a little while ago.
I have run SMART checks on all drives and run some diagnostics. I ran chkdsk on the one that I thought was the culprit, but no errors.
Just in case it was a memory-related hang, I tried to use the microsoft memory diagnostic on floppy, but it wouldn't write to the floppy (even though I could format it and copy files freely).