Esc key not working In Windows

Hi, i have a typical problem.  As my keyboard works fine in bios and operating system installation... but 'esc' key not working with any application after desktop screen comes...
 

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Last updated November 7, 2019 Views 68,983 Applies to:
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I just noticed that in my case the esc-key problem is related to Photoshop CS2 (running on Windows 8.1), by closing it the key start working again.

Hope this can help someone...

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Do you have another keyboard you can swap with this one.  It would be very good to know if the new keyboard works fine on your computer and the old keyboard has the same key problem on another computer (or whatever turns out to be the case).  This would help us narrow down the cause.  The fact that the keyboard works fine in BIOS suggests the keyboard itself is OK, but if another keyboard works fine then that poses a dilemma.  Let's try the following:

Do you know when this problem began?  Try a System Restore to a point in timeBEFORE the problem began.  Here's the procedure:http://www.howtogeek.com/howto/windows-vista/using-windows-vista-system-restore/.  Be sure to check the box to show more than 5 days of restore points.  If the first attempt fails, then try an earlier point or two.  NOTE: You will have to re-install any software and updates you installed between now and the restore point, but you can use Windows Update for the updates.  Use the recovery disk if the system prompt doesn’t work. The recovery disk works a bit different from the above procedures but if you follow the prompts from the System Restore menu option with the above information you should be able to restore with no problems.

You may be having troubles with your device drivers, firmware, and/or software.  Go to Device Manager by going to start / search box and type device manager and enter and then double-click on the program icon that appears.  Check each device for a red x, yellow ! or white ?.  These identify devices with problems (probably drivers, but also conflicts or something else).  Click on each for further details and troubleshooting tips.  If you need to get drivers (and you should get them for your keyboard at least and any you have time to do - they may help in ways beyond just resolving this problem), do so from the computer vendor or device manufacturer (NOT from Microsoft Updates).  In fact, you should turn off automatic driver updates from Windows Update as follows:http://www.addictivetips.com/windows-tips/how-to-disable-automatic-driver-installation-in-windows-vista/. Proceed as follows to get the drivers: http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm.  Once you have the drivers, you can install them through Device Manager as follows:http://www.vistax64.com/tutorials/193584-device-manager-install-driver.html.

Go to Start / Control Panel / Keyboard and make sure there is no setting there to deactivate the ESC key (I've never heard of anything like that before, but it's easy to check and rules that out as even a remote possibility).

I hope this helps.  If not, post back with results of what you tried and we'll attempt some other options to try to identify the cause.

Good luck!


Lorien - MCSE/MCSA/Network+/A+ --- If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.

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