error 1067 print spooler can't add printer

when I try to add printer, print spooler quits running and will not let me add a printer
 

Question Info


Last updated October 3, 2018 Views 3,298 Applies to:
Answer

Hi jmackd,

 

Prior to adding the printer, I’d suggest you first uninstall completely any old traces of printer software/driver installed on your computer.

 

Visit the manufacturer’s website and check for the availability of uninstaller to remove all the traces of existing drivers from your computer.

 

After uninstalling the existing drivers, restart the computer and run the Microsoft Automated troubleshooting services to automatically diagnose and repair printer related errors:

 

Printing problems and printing errors

 

Also see Printer problems in Windows


Gokul - Microsoft Support

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