error 03-EEEE-0000

I have a toshiba satelite A215 laptop, hard drive crashed so I purchased a new one after asking sales clerk if I could then use my recovery disc to reinstall original windows operating system (and being told yes).  Have installed new hard drive but now when trying to use my recovery cd I keep getting this error.  I'm not a computer geek but not totally unsavvy either, just don't know how to proceed.  Anyone know what I'm doing wrong?
 

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Last updated August 17, 2019 Views 3,794 Applies to:
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Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

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