DVD/CD-ROM Drive CODE 10

This device cannot start. (Code 10)

Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available.

While woking through similar question cd/dvd coad 10 i got to the end and found that i am missing a set of values
NAME                             TYPE                          DATA
(Defult)                           REG_SZ                    (value not set)
DriverData                      REG_SZ                     6-21-2006
DriverDataData               REG_BINARY             00 80 8c a3 c5 94 c6 01
DriverDesc                     REG_SZ                     CD-ROM Drive
DriverVersion                 REG_SZ                     6.0.6002.18005
InfPath                           REG_SZ                     cdrom.inf
InfSection                      REG_SZ                      cdrom_install
MatchingDeviceId           REG_SZ                     gencdrom
Provider Name               REG_SZ                      Microsoft


How would I fix this problem?

 

Question Info


Last updated October 17, 2018 Views 5,160 Applies to:
Answer
Hi,

Description of Code 10-related errors that Device Manager generates in Windows-based computers
http://support.microsoft.com/kb/943104/

Please do all the below even if you have done some before as it is often the total process which solves the issue.

Try this - Control Panel - Device Manager - CD/DVD - double click the device - Driver's Tab - click
Update Drivers (this will likely do nothing) - then RIGHT CLICK the drive - UNINSTALL - REBOOT
this will refresh the default driver stack.

Then work your way through these - remember the drive could be bad, could have a loose cable or
slight corrosion on the contacts (usually for a laptop) and other issues.


Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr Fixit

The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
http://support.microsoft.com/kb/929461

When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.microsoft.com/kb/939052

Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.microsoft.com/gp/cd_dvd_drive_problems

CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista setup after booting from the DVD (AHCI)
http://support.microsoft.com/kb/952951

CD-R drive or CD-RW drive is not recognized as a recordable device
http://support.microsoft.com/kb/316529/

Another possibility is that the cables are loose. Remove ALL power, then check cables in both
ends. Remove and replace, do not just snug. For laptops you can often clean the power and
data contacts with a pencil eraser.

Some DVD drives do not use the Windows default drivers so check with the System maker and
device maker to see if there is firmware or drivers for you drive if needed.

Hope these help.

Rob - Bicycle - Mark Twain said it right.
Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

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