I've checked the articles provided by Microsoft, but it didn't help.
I am using a "Optiarc DVD RW AD-7530B" cd/dvd drive. I've tried doing chkdsk, defragment, etc. THe only way I could see it (and it'll be gone in a few minutes) is when I leave my laptop off for a whole freaking day. I am very frustrated. My
last resort is to reformat it... but I can't even reformat it if it doesn't detect the disk drive... T_T
I don't have the "UpperFilters" and "LowerFilters" in my registry. I need desperate help. I've been looking for an answer for 3 months now.
P.S. The disk drive appears in BIOS, but only a few times.
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Try this - Control Panel - Device Manager - CD/DVD - double click the device - Driver's Tab - click
Update Drivers (this will likely do nothing) - then RIGHT CLICK the drive - UNINSTALL - REBOOT
this will refresh the default driver stack.
Then work your way through these - remember the drive could be bad, could have a loose cable or
slight corrosion on the contacts (usually for a laptop) and other issues.
Another possibility is that the cables are loose. Remove ALL power, then check cables in both
ends. Remove and replace, do not just snug. For laptops you can often clean the power and
data contacts with a pencil eraser.
Hope these help.
Rob - Bicycle - Mark Twain said it right.
Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current Windows Insider MVP 2016 - current
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