I am working on a friends computer and had to do a restore point to correct another problem. After the restore point, everything works except his DVD/CD burner. I can install a blank DVD or CD and Windows recognizes it and tells me I need to format it.
I format it and give it a name and it accepts it. I can put this disc into another computer and it shows the name I gave it and I can use the disc in the other computer. I put the disc into his computer and it shows the disc with the name I gave it, but I
cannot copy any files to it. It does not show the Burn Files option when I select files and if I try to copy them or drag them to the DVD burner, nothing happens. The paste function is greyed out when I select the DVD burner. I can read files off other
discs. I have tried uninstalling the DVD/CD drive and reinstalling the driver. I have uninstalled the IDE controller and reinstalled the driver. Nothing seems to correct this problem. The computer is an HP Pavillion Slimline s3200t with a built in DVD/CD
burner Model HL-DT-ST DVD-RW GSA-H60L. He is running Windows Vista Home Premium with SP2. This drive did work normally prior to using the Restore Point. I have not found any issues similar to this in the help forums. Please help. Thank you.
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Working yes, but not working correctly. Check with the myce forums and try the methods above
as sometimes running through those will kick start a CD/DVD back to working properly. As I said
a CD/DVD is 4 drives in 1 and one or more parts can fail separately of the rest.
Have you added any CD/DVD software lately? What antivirus/antispyware/securiy programs have
EVER been on the system - those and remnants of past installed ones can cause strange issues.
Maybe some sort of system corruption :
Do these to clear corruption and repair/replace damaged/missing system files.
Run DiskCleanup - Start - All Programs - Accessories - System Tools - Disk Cleanup
Start - type in Search box - COMMAND find at top of list - RIGHT CLICK - RUN AS ADMIN