I am puzzled! It used to work then I iinstalled Copy 123 software and this is where the problem started. This is the second time I cannot locate the driver after I install burning software. I uninstalled and did a system restore, didnt fix it. I have run the microsoft Fix it (see below) Just recently I was able to see the drive listed in my computer then It was missing again.Another sugesstion I also tried, I uninstalled the HPquick playsoftware (huge mistake!) and was unable to reinstall it back correctly. I purchased this laptop second hand therefor I do not have any of the installation cd's. I have attached the results from the fix it report and the details of my reg editor.
Your help and time is very much appreciated.
Rescan devices Succeeded Issues found CD/DVD drive is not detected The drive is missing or disconnected Check for changes in available devices Detection details Collection information Computer Name: COMPUTER Windows Version: 6.0 Architecture: x86 Time: 1/1/2011 12:44:37 PM Publisher details CD/DVD Reading and Writing This diagnostic identifies and resolves common problems that may prevent you from reading and writing CDs/DVDsPackage Version: 22.214.171.12401104 Publisher: Microsoft Corporation