I'm receiving this message when trying to start up my computer "plug and play detected an error most likely caused by a faulty driver" STOP: OX000000CA. I cannot get my computer to start up. When I do start my computer it appears to be trying to download Dell Mediadirect. Dell Mediadirect was on the computer when first got it. I deleted the program off the computer. Since then when the computer restarts the program trys to re-install. I'm trying to get around having to reinstall windows on my computer. I've had to do that before and in the process losing all my personal files.