Deleting files in prefetch folder

I am having a minor glitch with my antivirus which says it has removed 3 cookies but if I run the scan again it always comes up with the same 3 cookes and then says resolved.  A tech support person from Norton deleted temp files and then wants to delete everything in the windows prefetch folder. I didn't let that happen unless I get confirmation from this forum that I am not putting anything at risk by doing that? Thanks.

Carl

 

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Last updated August 19, 2019 Views 14,165 Applies to:
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Here's some info on the prefetch folder: http://windows.microsoft.com/en-US/windows-vista/What-is-the-prefetch-folder.  It suggests there's no need to delete it and that doing things will just slow down you system a bit but).

If you want to delete these 3 cookies, find them in the folders and delete them directly.   They are typically in: C:\Users\Username\AppData\Roaming\Microsoft\Windows\Cookies\.  Just right click on the ones you want to delete and that should take care of the problem.  If that doesn't work, try using one of the following free products to delete the cookies.  Unlocker at:http://www.softpedia.com/get/System/System-Miscellaneous/Unlocker.shtml or File Assassin http://www.malwarebytes.org/fileassassin.php (with or without Force Delete: http://www.mydigitallife.info/2008/12/27/force-delete-cannot-delete-locked-or-in-used-files-or-folders-with-fileassassin/). These programs often work when normal Vista delete functions fail to operate properly.

If you're still loathe to delete the contents of that folder, you can try using CCCleanerhttp://www.piriform.com/ccleaner/download and select ONLY the cookies and that should delete all the cookies in the system.  Do NOT use this product as a Registry Cleaner - it may damage your system and your registry.

If that doesn't work, then there's probably no harm in deleting the contents of the windows prefectch folder though your system may be a little bit slower for a while until it rebuilds itself. I sincerely doubt this will do anything to delete those cookies and is pointless to solve that problem, but I believe it is basically safe and won't harm your system to do it.  I just don't think it will do a single thing to resolve the problem (and I'd put quite a bit of money on that).

I hope this helps.

Good luck!

 


Lorien - MCSE/MCSA/Network+/A+ --- If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.

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On Thu, 5 Aug 2010 14:43:19 +0000, carl43m wrote:

I am having a minor glitch with my antivirus which says it has removed 3 cookies but if I run the scan again it always comes up with the same 3 cookes and then says resolved.  A tech support person from Norton deleted temp files and then wants to delete everything in the windows prefetch folder. I didn't let that happen unless I get confirmation from this forum that I am not putting anything at risk by doing that? Thanks.

Two points:

1. You may simply be getting the cookies again by going to a
particular web site.

2. You are using Norton Anti-Virus? In my view, and that of lots of
others of us here, it's among the worst security software available. I
strongly recommend you replace it with something better.

For an anti-virus program, I recommend eSet NOD32, if you are willing
to pay for it. If you want a free anti-virus, I recommend one of the
following three:
 
Avira
Avast
Microsoft Security Essentials
 
You also need anti-spyware software. I recommend that you download and
install (both freeware) MalwareBytes AntiMalware and
SuperAntiSpyware.


Ken Blake

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