C:\Users\Administrator\AppData\Roaming\explorer.exe

Hi,

I'm new to this forum. Recently i've been having a problem with this file ( the title), i think its some kind of virus but i'm not sure. When i want to open a browser i have to go open it through this file, it has a list of programs i can access and if a particular program isn't on the list it will download it on Google Chrome ( the browser i was when i got the virus). I can't even use the command prompt, an application not found error pops up. How can i get rid of it?

Thank You
Answer
Answer

Hi,

Have you made any changes to your computer?

I would suggest you to perform clean boot and check.

Method 1:

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.microsoft.com/kb/929135

Note: After troubleshooting, make sure to put the computer to start as usual as mentioned in Step 7 in the above KB article.

Method 2:

I would suggest you to download and install Microsoft safety scanner and run the scan and check.

http://www.microsoft.com/security/scanner/en-us/default.aspx

Disclaimer: There could be a loss of data while performing a scan using Microsoft safety scanner to eliminate viruses if any

Method 3:

Create a user account

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Last updated July 11, 2020 Views 4,980 Applies to: